The Good Guys Mildura

the Mildura store has great costumer service. my old computer died the night before and i walked across on my half hour lunch and was in out in less than 15 minutes with a new computer that suits my needs. Jordan was a wonderful help in choosing the right laptop that would suit me going away to uni and stayed in budget.

1/12/22 Wondering the store, founds some wireless mouse for pc in a bargin bin "$10 and under" turns our put in by mistake, a lady by the name of tanya stepped in and said she wasnt going to give them to me for that price. extremely rude wont be dealing with her in the future she should brush up on her ACCC laws just a little. Should have been a 0 star review but had to put 1 star to proceed. 2/12/22 I got a phone call from the Local store manager Simon approx 30mins after talking to head office on his day off. I explained my experience. he said he would fix it up. Amazing service for a manager on his day off. I went in to speak in person great service from Simon and very well handled thank you.

Great staff, always happy to assist witha deal.

Tanya the manager was great in customer service and they offer fair prices too will come back again .

Customer service get 5 stars. They are all polite they do everything in their power to help you out to purchase the right product. When it comes to the gold service it is very deceptive I paid extra for a reverse cycle air conditioning because whether it's cold or hot it is a must in a household with the extreme weather and especially when you have an 88 year old demented person living with you it's been a week since I rang and I heard nothing ,,they say that it's 7 year warranty and they will come out and fix it right away when it breaks down in those 7 years, and if it's not fixable they will replace it that's what I was told, and I trusted them and I paid the extra not on just one product, I paid the extra gold service on a microwave just to please the salesperson I knew I was never going to use it if the microwave breaks down I will get a new one but I can't keep buying a new reverse cycle every time it breaks down my reverse cycle is still under warranty I've only had it for 4 years and the heater doesn't work it is lukewarm. The price that I'm going to pay in power with a tiny oil heater that does not heat the house we'll come to cost me a 4 a new reverse cycle.. I don't know if that sells person knew what was really going on with a gold service but if he knew shame on him. The gold service has very bad reviews I really wish I had read those reviews before I purchased it.. I'm very sad and disappointed because I have been played..

Usually have a great experience with Mildura Good Guys and dud again in store when we purchased a fridge thus week. The delivery men were anything but focused on customer service, their rude interaction when calling to notify our daughter who had to let then in on our behalf was disgraceful. When they got the fridge into the kitchen they told her it would be left inside the door,they would not put it two meters more in the spot

I've shopped there a few times. A1 service!! The staff are very friendly, and helpful. I definitely recommend this store!

Horrible. Today I went in to go buy a nice simple long lasting juicer. I found one, pretty cheap but it looked really good. I got back and after 1 liter of juice had been done it started to smoke. I had literally bought this like 30 mins ago. I am. Very disappointed and will be getting a refund. The juicer is called "Kambrock 2 Cone citrus press". If you are going to buy this juicer PLEASE DONT! Unless you want a wasted 30 dollars.

Great customer service purchased a ipad cover and after getting him home realised it didn't suit my ipad. Refunded no questions asked

Ian is so good at his job, friendly ,professional, and gives the best deals on my purchases.