Vehicle Direct Ltd. Manurewa A

I bought a car here and really regret it. - I got a car inspection service done, so I thought I would be safe. The car had a ton of issues, including the transmission. So, I made it a condition of sale that the issues were repaired, but they never repaired the problems! - What was really bad was that they said they fixed the transmission locking issue, but I think they just put some oil inside. It still locks up. It really needs a solenoid replacement, and that's going to cost me an extra $1,000. - The dealer sold me the car with snow tires! I had no idea. No wonder I was slipping everywhere. It was really dangerous. I finally got them replaced when another garage noticed it and told me. - They never explained to me that the "6 months warranty" dealer warranty only means that the dealer will fix on the warranty. That warranty will not pay to have the car fixed at a place I already know and use. All in all, pretty horrible in my opinion. What a huge waste of several weekends. Would never buy from here, again. Lessons I learned: - Always use car inspection service or AA inspection. - If there are issues, just don't buy the car, or be prepared to pay heaps to get it fixed elsewhere; you cannot trust the dealer. - "Dealer warranty" only lets the dealer fix the issue. "Extended Warranty" is what you want; that's what pays for the 3rd party garage you trust.
1 7 years ago (13-01-2018)

Very friendly staff... they provide ample time to look around the car yard, especially Mr Vipul, who was very patient enough to answer ever your childish doubts.. Bought a car of my dream and loved their service including the financial assistance.. Highly recommended..
5 7 years ago (18-01-2018)

Wonder full people wonderful prices and after sales services
5 7 years ago (02-12-2017)

Brought a car waited for 4hrs just to get it cause waiting on the guy to get the number plates and rego and then car comes with problems hopeless customer service. DO NOT BUY A VEHICLE FROM THEM....THEIR CARS ARE NOT NEW THAT ARE ALL SECOND HAND AND THE WARRANTY THAT COMES WITH IT IS BULSHIT!!!
1 7 years ago (18-07-2017)

Whilst I can't fault the car we purchased, the service we received left a lot to be desired given they had plenty of advance warning that we were coming to the extent of picking us up at the bus stop at 10am we were still kept waiting three hours before they got plates for the vehicle and after telling me on the phone a couple of days earlier they would fill the car up with petrol, they only put about $15 in it just 1/4 full. Having said all that there is a six month dealer warranty on the car and we are happy with it.
2 8 years ago (09-02-2017)