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Turning Point

  1. Richmond
  2. South Yarra Drug Addiction Treatment Center

Reviews, get directions and contact details for Turning Point

"Non-profit provider of addiction and mental health recovery programs and services"
Address: 110 Church St, Richmond VIC 3121, Australia
Phone: (03) 8413 8413
State: Victoria
City: Richmond
Zip Code: 3121


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
Turning Point should have phone recording for training purposes like other organizations to review how non professional is your staff. We know your staff do the work for salary not because you want to help. For the salary you earn from us the tax payers, the least you can do is to serve your clients right. Do your job right? Your staff under the management is not doing the job with the multi- million dollars of funding…this big money is our tax payers hard earn tax money. I still see the homeless are hungry and not place in shelters. Why do you belittle the clients and turn them away and not reaching out to them to help them? You are paid to do the JOB. You think the homeless are drugged and not educated to have the ability to tell the public? Please don’t put your head in the sand thinking the communities around do not know how you manage the funding.
It was a bad experience for the young lady I brought there. They were very unwelcoming and made her feel not wanted which was counterproductive to the outcome expected
After waiting for four months to get into the North Shore Women's house, I finally went somewhere else when they gave my spot away to a girl who had been waiting for only one week. I had to recover from my experience at the Richmond Women's house and had resentments for a long time. I wrote a complaint to the executive director, who then called me on the phone. I thought maybe she would be receptive and genuinely interested in helping to resolve the issue, but instead she belittled me and tried to invalidate and deny what happened to me. At the Richmond Women's house the other clients were hostile and took advantage of the fact that I was new by trying to make me do their chores and get me in trouble for things I didn't do. During my first weekend at the house, we had to go to a Narcotics Anonymous barbecue and I was abandoned there without a ride home even though I was on "restrictions" which means that I was supposed to be accompanied by someone in the house at all times. Sometimes it seems the purpose of this organisation is to use people who are sick and vulnerable for financial gain and that is wrong. It makes me sad and angry to think of people who have lost their lives to addiction after being kicked out of places like Turning Point or labelled as 'hopeless' and 'unhelpable'. There are some beneficial things about residential treatment, but I would recommend being very cautious about recovery houses like Turning Point and New Dawn, where there usually isn't enough staff to support everyone equally and there can be favoritism, there's a lot of instability and bullying that goes unchecked or unaddressed, and you're potentially exposed to new addictions from other people, like cigarettes or replacement addictions.
I don’t ever write reviews but this needs to be said at the north shore women’s turning point recovery center there is a definite pecking order amongst to supervisors and the workers. For a place of recovery they have very little tolerance for the troubles we go through in recovery. They seem to be only interested in the easy to deal with and passive patients and find ways to discharge them early or under false pretences, just to make room for more patients, always in search of more revenue. Disregarding minority’s seems to be the norm. And I would not suggest this place to anyone who want to recover successfully.
At the north shore women's recovery center employees are not professional towards the women, considering the remote location there are not enough access to regular outside world activities things needed to promote healthy recovery. Women here seem to have reasons found to discharge them a day or two before a new resident or two are scheduled to arrive, and there demeanor and professionalism towards the people being discharged is atrocious. Do not go here if you value your self worth. I would give it 0 stars if I could but it's not an option. -G
If these great folks could help me , they can help anyone . Home away from home.4 years later and I'm still recovered . Can't thank them enough .
Great program that’s making a positive change in the community
Life changing. Loved it and am still clean and sober
I am glade this place is around , supportive staff .
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