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Toowoomba Day & Night Pharmacy

  1. Toowoomba City
  2. Toowoomba Pharmacy

Reviews, get directions and contact details for Toowoomba Day & Night Pharmacy

Toowoomba Day & Night Pharmacy
Address: James Neil Medical Plaza, cnr James and Neil Streets, Toowoomba City QLD 4350, Australia
Phone: (07) 4632 3971
State: Queensland
City: Toowoomba City
Zip Code: 4350


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info

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Reviews
I don’t think this pharmacy has any customer etiquette going by my experience. I had a very poor experience right from ordering my scripts to going to the counter and receiving them and if that’s not enough I was admonished while paying too for not bringing a cool bag for the insulin. I live 6 min from the pharmacy and thought it was ok but also no other pharmacy in town criticised me for not bringing one since the last 12 yrs I have been on that medication. They usually give an insulation bag for convenience. I don’t like writing reviews so I waited 5 mins to make sense of what happened and asked the staff that I be allowed to speak to the floor manager to discuss my experience that’s ridden with several rude interactions for buying one medication. They did not want to speak to me and I can understand how hard it would be for them to support the behaviour of 3 staff members . I was told that a senior manager by name Ms Tracey would call me the next working day . Been weeks now - no callnSo please stop attacking bad reviews . It will embolden your staff to not self reflect upon their actions. Whatever the color or creed , good customers bring business and I hope that’s a good thing for an establishment.Thanks for the attention to this matter and thanks for staying open late
Firstly, let me just say — absolutely stellar customer service from all the staff especially those who worked on Sunday the 16th of November. My girlfriend and I walked in at about 5:00, seeking advice for some eye medication, to which we were promptly served by Fred one of the pharmacists that work there. Fred was incredibly informative and accessible, taking us to a separate room where he went over some of the symptoms and helped try to diagnose the issue — which we discovered was just allergies in the eye. But, regardless, it was well-worth getting the information out of our predicament, and I can happily say that Fred’s eye-relief recommendation worked! Thank you Fred, we will be back in the future.
I was disappointed with the customer service I received from the woman at the cash register who was speaking with a soft non-native accent, on July the 18th 2025 at 7:00Pm. She handed me my medicine without greeting me or acknowledging my thanks, then turned her back without a word. It felt dismissive and unnecessarily rude. A bit of basic courtesy would have gone a long way. The service this pharmacy offers is great. It is sad that lack of professionalism by just 1 person can easily change one's perpective of a business.
Fantastic staff. Clean and well stock. Freddie the pharmacist is amazing. I almost never go to another pharmacy
Just received a vaccination from Fred - was able to come in at late notice after 7pm when every other doctor and pharmacist didn't want to know me. Fred very friendly, helpful and I didn't even feel the needle! In and out in 5 minutes plus the wait time after for monitoring - I will definitely be coming back for any future healthcare requirements!
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Toowoomba Day & Night Pharmacy map

Directions to Toowoomba Day & Night Pharmacy with public transportation

Ruthven St at Toowoomba South School 200 meters
905
Hume St near Kirk St hail 'n' ride 250 meters
906
Hume St near Thompson Lane hail 'n' ride 260 meters
906
Hume St at Groom Park 270 meters
906
Hume St at Groom Park 280 meters
906

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