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Toll Priority

  1. Perth Airport
  2. Perth Local Service

Reviews, get directions and contact details for Toll Priority

Toll Priority
"Our unrivalled and seamless network across road, rail, air, and sea provides transport, logistics, and business solutions to customers throughout Australia and New Zealand."
Address: 32 Snook Rd, Perth Airport WA 6105, Australia
Phone: 13 15 31
State: Western Australia
City: Perth Airport
Zip Code: 6105


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

related searches: toll priority tracking, toll contact, toll priority parcel, toll perth, toll ipec perth, toll contact number, toll priority depot, toll priority pick up
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Reviews
Tolls tracking needs improvement. Your parcel might sit in a depot for a week. Customer service can’t help in real time. They can’t tell you if it’s on a truck or not?? Toll should track like a pizza delivery or Uber. Much better.
Stay clear of Toll. And if you order from some store online make sure they don't use Toll. I ordered something from the Good Guys web on a Sunday. I specified a Parcel Locker address and it went through. They sent it via Toll instead of AusPost because Toll supposedly does lockers. Turns out Toll does not do Parcel lockers. So why did they accept the pickup; the booking has to specify the destination. They should have told the shop to contact me. For crying out loud I could have driven to the store to pick it up, but at 45min one way I decided $10 delivery was more convenient. In any case, when it got to the depot the sorting process for delivery surely would have notice the Parcel Locker address. They have my phone number, but didn't bother to contact me. When tracking showed the parcel stuck at the depot I had chase them with several phone calls. First time I was told to wait; delays, too many packets, etc. No mention of address issue. Second time it was considered late, so they escalated to Priority, and then eventually told me they can't deliver to a locker or PO Box. So I arranged for it to go to a local collection point near me. Hour later SMS says it's too big they can't do it. Too big? Seriously? It's not a couch, or fridge, it's a small vacuum cleaner for crying out loud. So call #3, and my only option now since my place is no good for delivery is for me to pick it up from the airport depot. Yep, 30min drive each way. Should have picked it up from the store :-
Received an email yesterday 10am 'delivery on board'. Waited all day nothing? 5pm called customer service who stated delivery can be up to 8pm on the delivery day. Waited another 3 hours. Nothing! Called this morning apparently driver broke down and no messages sent to customers. I now have to wait for a text message to pick up delivery from the pick up point. Unbelievable wasted time on a day I planned to do a few activities. Thank you Toll
If i could give a 0 i definitely would. Paid for 4 parcels priority overnight. Nearly a week and not even picked up. Its valentines day and these customers will most likely never return to my business anymore as these were gifts! How hard can it be to pick up PAID FOR freight and deliver BEFORE valentines day! Ropeable, Angry, extremely mad doesn’t cut it!
I don’t normally leave reviews but thought I’d make time for the horrible experience I’ve had with Toll. Paid for a shipment to be collected, but had to cancel due to unforeseen circumstances. I called the very same day to cancel the collection and requested a refund. Of course they came the next day to collect the shipment which was already cancelled. Thrown back and forth from one department to another. One hour later I speak to Lady named Atheena Lai who tells me she will process my refund right away and will take approximately 10 days to reach my bank. 4 weeks later, STILL NO REFUND. Guess you’re not priority once they take your money. I’ve been emailing back and forth as I just don’t have the patience for another 1 hour call for nothing. Needless to say I will not be using your services again. Toll, I want my refund ASAP!!
7 calls later I finally get my parcel. It was a week late I understand the covid situation but the "investigators" never sent me a email or got in contact with me. I will never be using toll again really bad experience with this business. I'd rather go with aus post
So bad oh my, said my parcel would come march 11 when i looked on toll priority it said it was still in melbourne i live in perth and i called them and they said it would come in late april. Worst delivery company i have ever experienced and will be telling my family and friends to use a different delivery company. Not happy
The lovely Karen was an absolute treat, polite and courteous. After all the problems I have had over the last 21 days with Auspost this was such a relief. Toll look after this Lady, great asset
It appears when a Toll driver was picking up a package from my business, they took a second package meant for another courier. Both items were clearly marked with the correct courier paperwork. They signed the paperwork for both items without speaking to anyone in the office. Toll refused to accept any responsibility for this item. Never had a problem previously. Very disappointed.
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Toll Priority map

Directions to Toll Priority with public transportation

Snook Rd Before Ross Dr 180 meters
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Boud Av After Ross Dr 200 meters
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Dunreath Dr After Brearley Av 410 meters
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Redcliffe Stn Stand 1 480 meters
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940
Redcliffe Stn Stand 7 490 meters
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292
940

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