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Reviews, get directions and contact details for The Lock and Handle

The Lock and Handle
Melbourne based for over 15 years, The Lock and Handle has established itself as one of the leading suppliers of quality door handles and locks at affordable prices. The Lock and Handle provides a wide range of products to their customers in various designs.

The Lock and Handle provide products like door handles, digital locks, sliding door hardware, entry pull handles, door locks, hinges and pivots, door hardware, door seals, kitchen cabinet handles, and door accessories.

"Online door hardware store. Buy online, by email or phone. Store pickup available. Unserviced display showroom available during office hours.Retailers of quality architectural door hardware and accessories. We specialize in modern hardware which is on trend. We also make sure that our products are at an affordable price.We supply everything from entry pull handles, pivot hinges, lever handles, sliding door hardware including cavity sliders, door stops, hinges, cabinet hardware. In short we have quite an extensive range.Buy online or in our showroom. We also give trade discount to repeat customers such as Builders, Carpenters, Architects, Interior designers and Developers."
Address: Sparks Avenue, 44, 3078, Fairfield, Victoria
Phone: (03) 9489 0515
moc.eldnahdnakcoleht@ofni
State: Victoria
City: Fairfield
Zip Code: 3078


Opening Hours

Monday: 09:00-14:00
Tuesday: 09:00-14:00
Wednesday: 09:00-14:00
Thursday: 09:00-14:00
Friday: 09:00-14:00
Saturday: X
Sunday: X


related searches: door handles richmond, the lock shop, architectural door hardware melbourne, lock and handle centre, pull handle with lock, doors and handles, the lock and handle artemis, entrance door locks and handles
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Reviews
Thank you!!! We visited the Lock & Handle a couple of times to pick out matte black products for our doors. Each time we visited the staff were extremely helpful. They helped us pick out the Matthew handles, standard hinges & the block door stoppers. We absolutely love how everything looks & how the products truly modernises our home.
Replacement for a front door bolt ,was easy and with great customer care and service
Called to enquire about hinge quality. Ordered. Paid $15 postage and received poor quality hinges, paint wouldn’t stand a chance. Returned for refund. Paid return shipping. Now COST me $30 in shipping for these hinges. Have been waiting on refund which no one replies to my emails and it was stated refund processed over a week ago. Not in account and no reply to two further emails. Because of the shipping costs I don’t even get much back out of this but it’s principal. I phoned to ask BEFORE buying. Deceitful or lack of knowledge. Unsure which!
I am so ecstatic with my kitchen handles, they bring warmth and life to my kitchen. The team at Lock and handle were wonderful and spent time consulting on the handles, advising which size would work with which door and where on the door they could be placed. I would definitely recommend. Thank you
Outstanding service, advice and range. We fitted out a new home in Kew East and these guys were awesome the whole way along. They went above and beyond every time. They even replaced a latch 18 months on without any hassle. Thanks for the great service, advice and quality product team. Our installer said the equipment was awesome the magnetic patches are great.
Ordered an item and was sent an alternative item without them advising me prior. Contacted them when I received it and was told they answered promptly that they don't sell the item I ordered any more. No offer of assistance/refund/apology was made. Had to go back to them again to ask if I could get a refund which they have accepted to, but I will have to pay to ship it back. Will probably cost me as much as the item in the first place and for something that is not my fault. Again, no apology, instructions on where to return the item etc. Very poor customer service in my opinion. Would definitely not recommend and won't be shopping there again.
Have been here a few times during a big renovation and they are great. Very good service, great products and total transparency on all dealings. One of the best suppliers I have dealt with.
purchased everything for my house from there 3 years ago, and lately was looking of buying more stuff, Danny has been great help over the phone and email, Overall great staff helpful knowledgeable and great customer service. highly recommended.
Amazingly friendly and helpful owners! Helped me sort out everything on my checklist from beginning to end for my house. Excellent range of handles etc for all needs, plus excellent knowledge of any questions you may have. All round, couldn't have asked for a better experience. Will definitely be my go to in future!
Bought both kitchen cabinet handles and entry door combination set. Very happy with quality and service. 9months later had to return to get the front door lock serviced. They were very helpful. Serviced and repaired the barrel free of charge without question. Great customer service. Would happily buy from here again.
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