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Reviews, get directions and contact details for The Fish Room

The Fish Room

About

The Fish Room is passionate about the supply of good quality tropical fish and plants at a fair and reasonable price. We offer full aquarium maintenance services. TFR is the only aquarium retail specialist in the Top of the South

Story

We at TFR are trying hard to supply good quality fish, plants and aquarium equipment at a fair and reasonable price across all of New Zealand.

We are happy to send any purchase within the shores of New Zealand.

We provide a local aquarium service for anyone in the Nelson Tasman region, this includes set up, rental or purchase, and regular maintenance please inquire for a price.

We offer a 15% discount for any paid FNZAS members. If you are not a member ask about how easy it is to join.
If you are interested in joining and experiencing the benefits of the Tasman Aquarium Club, please feel free to ask.

Advice is FREE! so ask away.

Address: 611a Main Rd, Stoke, Nelson 7011, New Zealand
Phone: 03-547 0441
moc.kooltuo@ttocs-mac
State: Nelson
City: Nelson
Zip Code: 7011


Opening Hours

Monday: Closed
Tuesday: 11:00 AM – 5:30 PM
Wednesday: 11:00 AM – 5:30 PM
Thursday: 11:00 AM – 5:30 PM
Friday: 11:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
I first bought from Cam about 8 months ago and have made multiple orders dince. Always been extremely impressed with the friendly, professional and personal service that he provides. Cam is always happy to share his knowledge and advice, which is a real bonus. The plants are excellent and sent in good time. Free postage also a real plus when you live remotely. Communication is great. Could not be happier.
Cam really knows his stuff and has answered all my questions regarding new setups in 2 different tanks with different temperature and light requirements. I have bought all my plants and accessories from The Fish Room including some red ramshorn snails and everything is thriving and happy. I highly recommend them!
Great advice, non judgemental and always a willingness to help from basic to advanced problems. Cam knows his fish and knows his customers just as well. Recently bought a product from TFR and it arrived faster than products I ordered from my own region. Great tracking information and follow up. 10/10 service and logistics keep it up Cam! This industry needs less "Hollywood" and more genuine engaged customer service like he provides.
Fantastic range and service. I have only ordered online so far with great communication and shipping times. Great to have such a good fish shop in the top of the south. Highly recommend
Cam is a very calm and helpful owner of the fishroom with expertise all about fish. He helped us a lot with our fish tank journey and gave us good direction and hands on help to save our fish. Thank you Cam, we really appreciate your work!
Do not order plants from The Fish Room. So disappointed. Not just with the way the plants were sent in a plastic bag, which arrived folded up, most stems broken and leaves snapped into pieces, but also surprised with the owner's disregard for providing reasonable or even adequate packaging for a living thing, and the lack of customer service to put things right. Checkout did not say the 'no frills' shipping meant no protection for plants would be given. Not that it should have to, as if you're going to sell living things, taking responsibility for their care, including adequate packaging, should be automatic. And if inadequate packaging causes any product, let alone a living thing, to arrive damaged no fault of the courier here, the retailer should put it right, which The Fish Room has flatly refused to do. Not that cheap plants should be treated differently to expensive plants, but these were expensive plants also. Very disappointed.
Very knowledgeable team member. Only went in for info and learned a lot with no pressure to buy. I will be back to make a purchase or two very soon
Great communication, and Cam was happy to respond to emails quickly, giving me advice on how to use my new equipment properly. The plants I bought were all healthy and survived, and are now flourishing in my tank. Looking forward to making my next purchase!
Worst experience ever. Sends plants in an envelope. Doesn't tape heat pad up Bags leaked Fish barely alive Takes zero responsibility for anything
Really impressed with the quality and size of the plants I received and how quickly they arrived. Theres no doubt these guys know what they're doing when it comes to growing healthy aquarium plants.
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