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The Cheesecake Shop Parap

  1. Parap
  2. Northern Territory Bakery

Reviews, get directions and contact details for The Cheesecake Shop Parap

The Cheesecake Shop Parap

Story

Visit The Cheesecake Shop Parap and enjoy delicious Cheesecakes, Mudcakes, Tortes, Desserts and more.

Address: 34/36 Parap Rd, Parap NT 0820, Australia
Phone: (08) 8981 5600
State: Northern Territory
City: Parap
Zip Code: 0820


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM

Update Info

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Reviews
Has been absolutely impossible to speak to the store manager, have sent an email, gone into the shop multiple times and still haven’t heard anything from the store manager. Bought unicorn cake, cut into it and no choc buttons. Originally wanted the rainbow cake but bought unicorn for the spill of chocolate. Went in day after to complain, they told me to email. Then after 1 week of not hearing anything, went into the shop. The lady walks to the back, I’m guessing to speak to the manager. Comes back and says they can give $10 for the missing chocolate. Not happy with that as the rainbow cake which is also a 2 midi and what we originally wanted but we went for the unicorn cake for the chocolate spill was half the price of the unicorn cake. We didn’t get what we paid for at all. Told the lady to get the manager to call me or get in Contact because I’m not happy. It’s now a month after I’ve bought the cake and still no contact. Absolutely disgusted and disappointed with the store and the way the manager has handled this. Was a loyal customer who gets every cakes yearly for everything but will not be returning. Disgusting service from the store manager.
I'm a big fan of the cakes from Cheesecake Shop. I absolutely love this place because of its wide selection of desserts that are always fresh and of high quality. The staff is very friendly and made my experience enjoyable. For a recent celebration, I purchased a Quad Choc Baked and chocolate mud cake, both of which were well-received and delicious. The mud cake was rich in chocolate flavor and incredibly moist, while the baked cheesecakes were consistently good. I order cakes from this shop for every family member's birthday.
Yesterday around 6.00pm I went to buy a cake with my wife. On that time the front counter lady treated us very rude and angry. We don't know mutch about their products and we asking about the cake and she is treated as begger. Really disappointed and first time we faced something like that. I think it's not good for your business.
Bought a cake from parap cheese cake shop and got a hair in a cake. Really disappointed with customer service. She did not even say sorry and all she did was just reply like its normal for them to get such complaints. She even said that we can get a hair in anything and gave an example that if you go to hungry jacks you can get hair in anything. Thats not justifiable at all. Rude customer service ever. No apology at all looks like its normal and regular complaints. They ruined our birthday. There is no option for 0 star if not my review would be 0.
I don't know who is the owner of this shop please check quality of staff work and appoint nice staff, one of the muslim lady so rude with customer, don't be racist If you don't like to work better quit from the job, never come to this shop again.
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