TerryWhite Chemmart Robina

Reviews, get directions and contact details for TerryWhite Chemmart Robina

"At TerryWhite Chemmart Robina, we believe that before you can treat someone’s symptoms, you have to treat them with something else – genuine care. It’s why our pharmacists take the time to ask the right questions and offer a variety of health services, not just sell the latest special. We believe the best way to keep someone healthy is through interaction, not transaction."

Address: Robina Town Centre, 4270 Robina Town Drive, Robina QLD 4230, Australia

Phone: (07) 5578 9099

Website

State: Queensland

Zip Code: 4230

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: 10:00 AM – 4:30 PM

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Reviews

I found Terry White Robina about 4yrs ago after a medical diagnosis. They were the only chemist in the area who stocked the medicine I needed & were so helpful in ordering what I needed without an issue. I’ve kept my scripts on file since then & they are the most helpful team. They have gone above & beyond for me on many occasions. I love using the app & they are more than happy to order any scripts over the phone for fast delivery the next day.  I cannot fault them. They are brilliant & im so grateful for the consistent great service which is very much needed with a chronic disease. Gillian the vitamin lady is so helpful & her knowledge is amazing. I sometimes take my kids in just to see her for some advice. Thanks team. You guys are the best!!!

Charged me over double the price for my regular $9.90 prescription without telling me. And have done this twice with another lady I know who is only on an aged pension and requires many prescription medications. Also found a receipt where they charged $16.90 for an over the counter product that they advertised as $10. They had no response when questioned and no offer to correct the overcharge. Will never use this pharmacy again. Disgraceful practice.

Confusing messages on arrival Of ordered drug. One called to say it was ready for collection. Next day, another said drug was not available as courier has not arrived. Gave false advice on drug storage. Lack of knowledge on how and when a drug should be given to patient. Shocking. I do no recommend this place for ordering a specific expensive drug not in -store. The pharmacists & staffs not knowledgeable in this area.

The nicest chemist I have been to yet. They were really useful in finding the best solution for my foot fungus. They were so friendly about it and really open to my needs,

I went here to have my first covid vaccine. All syringes were pre drawn up and I repeatedly asked to be shown the vial it was drawn from, and repeatedly denied. I am a registered nurse and if my patient wants to see what I am injecting them with, it is my duty of care to show them. I will be reporting this outrageous practice.

I can’t recommend Gillian enough! I will be coming back here anytime I need advice on vitamins or anything child related. You can really tell Gillian’s heart is in this job and clear and honest advice is being given.

My husband and I had our 1st COVID 19 vaccination and were both so impressed. Ada Armstrong who administered the dose was professional, gentle and it didn't hurt, was over in moments. The pharmacy is well placed to deal with any reactions, with a seated waiting area to ensure everyone's well being, after the inoculation - plus great advice from Amy before and printed material to take home. The choice of vaccine, Pfizer, Moderna or Astra Zeneca and ability to book online, or just walk in, is also of great benefit. The whole experience was most reassuring.

Had my first dose of astra here staff where lovely the administering pharmacist was very professional and the shot didn't hurt at all. Good all-round experience.

Absolutely disgusted. Massive breach of duty of care. They pretended to run out of my childs suspension powder because they were sick of making her medication every fortnight. They didn't tell me till the day she needed a new script, and as it needs to be ordered in, my child was without her medication for a week while another pharmacy organised it for her. I spoke with Nadine about it who clearly didn't give a stuff. This is a childs medicine! If they didn't want to make it anymore they must say so before it is needed. Just deplorable. They also run through so many pharmacists as they just can't retain staff

My partner and I had our first dose of Moderna here recently and the staff were wonderful. The staff were friendly, professional and informative!

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TerryWhite Chemmart Robina

Reviews, get directions and contact details for TerryWhite Chemmart Robina

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