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Reviews, get directions and contact details for Telstra Shop Bribie Island

Address: Bribie Island Shopping Centre, 34B/54 Hornsby Rd, Bellera QLD 4507, Australia
Phone: (07) 3408 0644
State: Queensland
City: Bellera
Zip Code: 4507


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


related searches: bribie island shopping centre, telstra morayfield opening hours, telstra shop morayfield
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Reviews
A black hole of customer service. Waited with my 89 year old father to clarify his service plan for over an hour before leaving. However, the customers signing up for a new plan were ushered to a service technician very swiftly. Those with a billing question, or complaint were left to stew. Telstra, please don't put techies in a front line customer service role!
8 years ago (05-01-2018)
Took my Grandmother here to get a seniors phone and there was a wait which was fine, however, the girl serving was speaking to my grandmother in the most direct tone which made her so confused. It came off so rude and so arrogant and I had to explain to my grandmother what she was trying to say. While waiting I also overheard her take a tone with another lady who simply asked how long the wait would be, I'm not even sure she got her answer before the girl jumped down her throat about having to understand there were people in front of her. On Bribie a large amount of your customers are elderly, please treat them with kindness and respect as they don't always understand.
8 years ago (23-09-2017)
Was there in a quiet time and had mobile internet sorted in 10 minuites
7 years ago (21-02-2018)
Love this Telstra store. 👍 We had a problem with my daughters phone and the store attendant sat with us for nearly an hour until the problem was resolved. Thumbs up Telstra 👍👍
8 years ago (04-08-2017)
Take too long with customers and sometimes there are 2 with one customer. Treat you like a kid, go sit outside on the seat in the middle of the mall is there waiting space. I think they hope you will go away when they say oh there are like 4 ahead of you. Might as well do things over the phone than go there, and that takes 1 - 2 hours at least you can do stuff while you wait. Telstra all your service is dreadful and your charges are over the top. You have to really complain to the complaints feedback to get anywhere and keep at them because it pays to do so.
8 years ago (01-04-2017)
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