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Sydney Language Solutions

  1. Sydney
  2. Balgowlah Language School

Reviews, get directions and contact details for Sydney Language Solutions

Sydney Language Solutions

About

Suite 302, Level 3, 363 Pitt St. Sydney Australia - www.sydneylanguagesolutions.com.au

Story

SLS is managed by professional linguists and language teachers who offer best-practice language service. Director, Dr Na Pham, and her team have many years of experience in language teaching, translating, interpreting and editing across the language, cultural and corporate fields.

Our language trainers and editors are not only native speakers of the language they teach and love the work they do, but they have impressive qualifications together with at least 5 years of teaching experience.

We have a wide ranges of IELTS course options, small class and practical lessons with a high successful rate.

Our staff are informative, approachable and friendly. We are here to help and looking forward to see you at SLS

Mission

We meet all your language needs

Products

IELTS preparation course

Address: 302/363-365 Pitt St, Sydney NSW 2000, Australia
Phone: (02) 9283 9892
ua.moc.snoitulosegaugnalyendys@ofni
State: New South Wales
City: Sydney
Zip Code: 2000


Opening Hours

Monday: 9:30 AM – 6:30 PM
Tuesday: 9:30 AM – 6:30 PM
Wednesday: 9:30 AM – 6:30 PM
Thursday: 9:30 AM – 6:30 PM
Friday: 9:30 AM – 6:30 PM
Saturday: 10:30 AM – 6:30 PM
Sunday: 9:30 AM – 12:30 PM

Update Info

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Reviews
Amazing teacher and achieved more than my desired score. Needed 65/90 and ended up achieving 83/90 with two of my scores 90/90. Hien, my tutor was very direct, no sugar coating the work that needed to be done and cautioned when repeating 'silly mistakes" as she always mentioned during our classes. Basically she worked on my weaknesses and turned them into my greatest assets to be successful and went to the exam room with no fear of failure due to several mock test.
I have taken a PTE Course Tutor at Sydney Language Solutions in Jan 2024. I really like the teacher because she takes time to explain to us the tips and the trick very carefully. I have tried several big classes and never pass, so taking this tutor is my best decision as it helps me to fix problem and gain my scores in a short time. Thank you SLS.
Follow up -2nd payment came through 2 days afterwards. I appreciated the prompt refund of 1st payment and the staff responsible for this made calls and apologized after the review. I hope this will not happen again, following this and last review made by another customer. Original - Paid for 2 Japanese holiday courses in Nov 2023, but No confirmation of the class has ever been sent to me. I only received the email on the 8 Jan 2024 night that the Japanese class will not go ahead on 9 Jan 2024 morning in 12 hours window. When I sent emails and left a voicemail to inquire the status of next class on 17 Jan 2024, nobody ever responded. Called again on 11 Jan 2024, Coordinator Miss M confirmed me that the 17 Jan 2024 class at 9:30am will go ahead and she will Personally Call me if the class is cancelled 3 days prior to 17 Jan 2024. Today 17 Jan 2024, nobody opens the door until 10:30am, I haven’t been informed about the cancellation of the class. Nobody responds any calls and emails prior. I have to skip my workday and wait outside the centre for 1.5 hours until someone opened the door to find out what the heck is going on!!! The staff told me the refund requires 10 days which is extremely unreasonable because it only requires the owner to access the bank account and authorize the refund in less than 5 mins.it should not take more than 1 hours to process the refund if you meant to do it!!! I should have read the reviews earlier before sign-up which I’ve found this centre has developed a pattern of taking the customers money upfront, then cancelling the classes, and taking their time to process refund. Whoever read this, you certainly have to weigh in the risk of cancellation in last minute before sign-up.
The best thing with your company is the teacher. I love Ms. Ayano when I learn Japanese Preinter class this term. Thank you!
My son learns Japanese for kids at SLS with Ms Toshiko. Even though I was a bit not sure at first about Ms Toshiko, as she seems to be very experienced more with adults, I was persuaded a lot by her teaching at the end. She was passionate in her teaching and helps my son to improve his Japanese. Thanks all.
The institution is not new but it is still good. I have finished my tutorial recently at this school and it was a good learning experience. The teacher was nice and well-prepared for lessons. I also received additional materials for my upcoming exam. I have been learning here for almost a year and will take my language test soon. Then I will update you about my result.
I looked for a Persian class to study for a while and accidentally found you guy on Google. I like the teacher and the class location, even though I don’t think the facility is that great.
DO NOT TRANSFER THIS COMPANY MONEY. I paid upfront for a beginners course. They called me few days before classes were supposed to start saying a student had withdrawn her enrolment and therefore the structure of the class will change less hours in the course for same price. After deciding it was not worth paying the same amount of money for LESS classroom time I informed them I too will be withdrawing enrolment. A month later I am STILL waiting for money to be refunded. It has been well and truly over the ‘7-14 days’ as per their refund policy. Refund via PayPal is almost instant. I have called the company 3 times throughout the month, they state the manager is overseas and she is the only one who is ‘authorised’ to provide refunds. Escalated this situation with PayPal. I am disappointed to see other students have experienced similar refund issues with this company evident here on google reviews. Edit one week later: The case with PayPal was decided in my favour and I was only able to receive a refund because I paid via PayPal.
I joined their Japanese course last year and I felt so good about that. My teacher Tokishiko was so nice and prepared carefully for lessons. The staff are nice and young, there were some mistakes but they tried their best for my situation.
Edit: This company did provide me with a refund which occurred almost instantly after posting the below review. Whilst I cannot comment on the courses they offer or the quality of their service, i advise you ensure the course is going ahead before providing payment. This company would not give me my money back after rescheduling a class three weeks in a row when it was no longer possible for me to take the course. I booked a Thai beginners course with Sydney Language Solutions and paid over the phone for the course, because they said you must pay in advance of the class starting to guarantee your spot. DO NOT GIVE THEM YOUR MONEY until you actually start your course. I agreed with them on the phone and by email to get a refund for the course at the start of October 2023. it is now mid November and not only have they not sent my money back, they have stopped replying to my emails and will not talk to me. Apparently the Manager does not like answering their phone calls. I strongly recommend you do not provide them any money over the phone or online before you begin classes to "secure your spot" as you might not have a class to attend or it will be pushed back week after week. To Sydney Language Solutions: Process my refund immediately and there will be no more issue. However, if you do not I am prepared to take this issue through a claim with authorities and legal channels.
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