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Supa 24

  1. Canberra
  2. Australian Capital Territory Convenience Store

Reviews, get directions and contact details for Supa 24

Supa 24
Address: 2 Mort St, Canberra ACT 2601, Australia
Phone: (02) 6169 6519
State: Australian Capital Territory
City: Canberra
Zip Code: 2601


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: 6:00 AM – 11:00 PM

Update Info

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Reviews
Great customer service.
It's good. There's a man who has been working there for years. Always nice and hardworking. When I worked in the city about 2015, 2016, he was working before and after my shifts. He even worked nights. Think I seen him still working last night, staff there have always been nice enough.
I wouldnt even give one star if I can. Went to the connivence store to top up myway. Staff was help and I want to use Alipay function which was clearly shows on the POS Machine. I click the Alipay function on the machine and Staff keep click return to main button and asked me to use the card for payment. However, I wasnt going to do any fraud and he made me looks like Im doing fraud on his vending machine.He told me they only accept card. I told him the function is shows on the machine Im going to pay anyway and it will shows approved on the pos machine.But now they made me looks like Im not paying and play trick. I mean, they really need to train their staff properly. I will never ever go back to this store. Staff was very rude and asked me to leave the store without reason.
Am a regular here, staff are friendly and prices as expected for a convenience store. Convenient placement near bus stops. Opening hours are a big plus.
This occured at 10:44am today. I had just finished an overnight shift at work, and went in to recharge my MyWay card. I had previously gone into a NewsXpress earlier in the week and topped up with some coins to the tune of about $3, just to get home, and this time went into Supa24, with $2. When I was told it was a $5 minimum, I asked again if that was correct to which I had told her I had paid less elsewhere and asked if it was a store thing. She then demanded to know where this had occured and that she'd "give me $100" if I went down there and proved it! I was then called a liar, was told that I was "stupid in the head" and was given no option to pay the minimum $5 which I would have been happy to do so. I proceeded to point out that this was rude and bad customer service and promptly walked out. I returned shortly, in a polite manner to request her name as I wished to contact the manager and advise them that they had an employee brandishing this kind of behavior. Instead she told me that I was "harrassing" her, that I would be "banned" and the police would be called. She then demanded my details to give to the police! At this point, so I didn't miss my bus, I left, and as I was going in, I complained to a co-worker walking in who witnessed me leaving cordially, all the while the girl behind the desk kept screaming nonsense about harassment, the police and me being banned from the store. All over a MyWay TopUp. I don't expect the owner to respond to me on here, but surely this isn't acceptable! UPDATE: Some clarification on the basis of the owner's response.. a I did not continue to argue, nor make patrons wait. There was no patrons in store, besides an old man who was looking at papers. If the owner looked at the CCTV footage, they would know this. b I couldn't care less about the MyWay - this review is about the appalling actions of YOUR staff. c My tiredness levels have NOTHING to do with this. I didn't abuse your staff so WHY would I post an open google review if I had? I just want you to keep your staff accountable. The way I was treated was disgusting, and based on your reviews it's a constant trend.
I walked into the store and the staff ran after me as I walked out accusing me of stealing a diary that they don't even sell. Upon realising her error she refused to apologise and told me to "piss off" she worked on Sunday the 15th of June 2017 and this incident happened at 3:20 pm
staff members are really friendly ! i normally go there for buy some red bull
I'm a casual customer to this place, never had bad service. They have a broad range for a small store and stock things such as alcohol, sweets and refreshments
Robin is a good guy he always friendly with me little bit backchod
Only decent store in Canberra that is open 24 hours. You can get get everything from my way cards and recharges to Newspapers & magazines, drinkseven booze and food. The staff is friendly and courteous. A source of relief for nightcrawlers . You know where to head now for those late night hunger pangs and picking up booze for after party. Cheers.
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Supa 24 map

Directions to Supa 24 with public transportation

City Interchange Plt 8 20 meters
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City Interchange Arrivals 30 meters
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City Interchange Plt 4 50 meters
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City Interchange Plt 5 50 meters
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City Interchange Plt 12 50 meters
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