Storage King Oakleigh

We rented a storage unit here and when we rented it the guy promised we could send pallets there and they have the facility to position the pallet in our unit I explained we were a furniture company with large boxes and they said it was fine. After a few weeks we sent a pallet and the guy called us saying they cannot accept it and it's simply too large for them! However, I do not remember them saying anything about size limitations when we enquired about the rent. From my original conversation i was under the impression i was renting one of the larger spaces with easier access. Now they refused to accept out delivery there and we have to pay a lot extra to have the items redelivered to another address! It seems understandably that they cannot carry heavy boxes however at no stage was it made clear to us that there was a hall way leading into the unit and that the hall way into the unit was narrow. I received a long winded email explaining how they were the wrong facility for our business. The manager here sent me a photo of the trolley and access from the loading dock. They are not really geared to accept any large boxes. If you wish for them to receive deliveries for you i would suggest that your boxes are on the smaller and lighter side of things and somewhat small.
2 7 years ago (04-12-2017)

Great efficient service... I'll definitely be back. Thanks Mike and the team.
5 7 years ago (08-09-2017)

Michael was extremely helpful and friendly. Great customer service and easy to talk to
5 7 years ago (20-08-2017)

Top quality service - couldn't do enough to help, even going so far as to help me arrange items (purchased elsewhere) in my over-packed car. Strongly recommend and will definitely use again for my packing needs.
5 8 years ago (18-03-2017)

Only needed to store for three weeks while painting the house. These guys gave the most amazing service ever. They arranged inexpensive and reliable removalists,all my packing materials,and really looked after me with the price of storing. All this plus friendly personal service,and someone on site every day. I absolutely recommend Storage King at Oakleigh.
5 13 years ago (27-08-2012)