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Reviews, get directions and contact details for St Andrew's War Memorial Hospital

St Andrew's War Memorial Hospital

About

St Andrew's War Memorial Hospital, Brisbane. First class treatment. World class results.

Story

St Andrew's War Memorial Hospital is one of Australia's leading hospitals providing first class treatments and achieving world class results.

St Andrew’s provides the best possible care and leadership in all spheres of activity of the hospital. We have earned a reputation as a first class hospital particularly for complex clinical procedures with one of the highest patient complexities in Australia.

St Andrew’s is a world leader in patient outcomes for many of our specialties. We achieve this by attracting the best staff and medical practitioners and carefully auditing and improving on the outcomes of our treatments.

The hospital is ranked as one of Australia's top-performing hospitals by the Australian Council on Healthcare Standards (ACHS).

In 2010 St Andrew's completed a major $76 million redevelopment launching the hospital into a new and exciting era. As a result the hospital now comprises state-of-the-art buildings, facilities and equipment including new theatres, intensive care ward, rehabilitation facilities and wards.

A few facts about the hospital in 2010-2011:
• 23,385 patients admitted - 9,741 day patients and 13,644 in-patients
• 18,309 procedures performed - 12,708 theatre procedures, 2,480 endoscopic procedures and 3,121 catheter laboratory procedures
• 11,415 patients seen in the Emergency Centre and 3,021 admissions
• 1,338,022 minutes operating
• 705 tonnes of laundry
• 233,669 meals served
• 1.3 million staff hours worked.

Through the work of our staff and doctors and in collaboration with St Andrew’s Medical Institute we have, and will continue to evaluate, benchmark and improve what we do to enhance the quality of our patient’s lives.

St Andrew’s demonstrates results that are statistically among the best in the world and consistently measure and exceed US, European and Australian benchmarks for patient outcomes. It is in this way we fulfill our own motivation to work in healthcare and our role as a Uniting Church organisation.

Mission

Our values are the principles, standards and qualities that characterise the way in which we do our work. UnitingCare Queensland believes the following values are fundamental to the work we do and expresses the mission of God by being present in people's lives to offer hope, healing and transformation:

To bring COMPASSION through our understanding and empathy for others we bring holistic care, hope and inspiration.

To RESPECT our patients and staff. We accept and honour diversity, uniqueness and the contribution of others.

To promote JUSTICE. We commit to focus on the needs of the people we serve and to work for a fair, just and sustainable society.

To WORK TOGETHER. We value and appreciate the richness of individual contributions, partnerships and teamwork.

To LEAD THROUGH LEARNING. St Andrew's culture encourages innovation and supports learning.

Products

Inpatient

Cardiac surgery
Cardiology
Ear, nose and throat
General medicine
General surgery
Gynaecology
Neuroscience
Opthalmology
Oral and maxillofacial
Orthopaedics
Paediatrics and paediatric surgery
Plastic surgery
Rehabilitation
Thoracic medicine
Urology
Vascular surgery

Outpatient

• Cardiac investigations
• Cardiac rehabilitation
• Day rehabilitation unit
• Emergency Centre
• Gastroenterology
• Nuclear medicine
• Radiology

Address: 457 Wickham Terrace, Spring Hill QLD 4001, Australia
Phone: (07) 3834 4444
State: Queensland
City: Spring Hill
Zip Code: 4001


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
Had to travel down from Bundaberg to have my surgery at Saint Andrews, and I cannot speak highly enough of all the people that work and volunteer there. Surgery is always nerve wracking and no matter how old you are you always have fears and worries. The volunteer's were so friendly and helpful, caterers were always polite, happy and helpful and I found the food to be absolutely fine. The surgical team that operated on my are top of their field and I was thrilled to wake up in recovery and see the smiling caring nurses looking after me. I was taken to the wards at around 10:00pm and the incredible nurses got me some sandwiches and water as I was starving and thirsty. I was in Hospital for a couple of days and every single nurse on duty would go out of their way to track my recovery, ask if I needed anything at all and to make sure I was as comfortable as was humanly possible. I would have no hesitation in recommending St Andrews and I would have no hesitation in having my health care handled there if it was ever required. I want to thank everyone who cared for me, especially all the amazing nurses. You are all a credit to your profession and my family and I want to simply say THANK YOU.nAll my regards, Craig Spalding.
My husband was here for a procedure today and I just wanted to share a quick review and say thank you to the wonderful staff and volunteers. Everyone we spoke to was so friendly and helpful. Thank you for turning what is normally a dreaded hospital visit into a positive experience. Wishing you all a Merry Christmas!
As a paeds dentist patient with Dr Helen Fung - Tooth Town We had a smooth and positive experience at St Andrew’s. The staff were incredibly informative and supportive, and I really appreciated the system where our daughter had her own serial number and armband, allowing us to track her progress on the screen downstairs. As a first-time parent experiencing my child going under general anaesthetic, this feature eased a lot of anxiety and uncertainty.nnThe facilities were very clean and comfortable, with thoughtful touches like the coffee station that made the wait more pleasant for parents and caregivers.nnThe only downside—through no fault of the staff—was the “one parent only” rule. When our daughter woke from the anaesthetic, she was very distressed and difficult for me to manage alone. My husband ultimately had to come up to help, and while the nurses were understanding and accommodating, I believe allowing both parents in recovery—especially for young children—would help avoid situations like this.nnOverall, we’re deeply grateful for the care, professionalism, and compassion shown by everyone at St Andrew’s
One of the best experiences, that I've had in hospital, much better than PA and Redlands hospital, great friendly staff, comfy beds, top service and amazing surgical teams. Highly recommend. Not to mention the abundance of helpful and friendly volunteers, they made the experience perfect.
I recently had an admission at this hospital and overall the care was good. The only issue I experienced was during the discharge process. My nominated contact was not called by the hospital. I had been in touch with the person coming to pick me up earlier that day and advised them to make their way across. The nursing staff didn't let me know what time they expected me to be out when my primary doctor came in after 8am to let me know that I could discharge that day. Because it took them some time to arrive after 10am, I was asked to leave my room and wait in the main reception area with my discharge papers. This meant carrying a weight my bag that I was not advised to carry to reception. Luckily, another nurse saw me doing that and took the bag from me.nnIt would have been much smoother if my contact had been notified directly by the hospital, as I was still recovering and it added unnecessary stress.nnMy name is a pseudonym.
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