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St Albans Endoscopy Centre - Dr. Hassim A Seedat

  1. Saint Albans
  2. St. Albans Doctor

Reviews, get directions and contact details for St Albans Endoscopy Centre - Dr. Hassim A Seedat

Address: 328-330 Station Rd, St Albans VIC 3021, Australia
Phone: (03) 9364 0033
State: Victoria
City: Saint Albans
Zip Code: 3021


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
I am writing this at home after a gastroscopy at this facility. I was told to arrive at 10.30am for my 11am appointment. The service was quick, professional and pleasant. I completed the forms upon arrival, met the specialist who was performing the procedure, got changed, met the anaesthetist he was fabulous with a reassuring manner. Whilst in the theatre I was looked after extremely well. I was told the procedure would take 10 mins. When I awoke I felt fine and was in the recovery room just after 12 noon. I was given a light lunch, met the specialist who provided an update then discharged when my partner arrived just after 1pm. Everyone was very caring and professional. I highly recommend this facility.
The nurses at this center are very friendly, helpful, and professional. Special thanks to my anesthetist, a lovely, professional gentleman.5 stars!!
Staff were really pleasant. Nurses were super nice. Doctors were very nice. Facilities are very clean and professional.
I have just had a gastroscopy and colonoscopy today and in my life I've been unfortunate to have to go through many procedures in many different hospitals and clinics but not one has come close to the sheer level of professionalism, care, kindness, humanism, common sense, courtesy, reliability and competence of this clinic - from the front-end receptionists all the way to the nurses and specialist doctors. Words can't possibly express the gratitude I feel for being looked after in the way I was. I just could not have asked for better. Comfort, dignity and an incredible amount of empathy & constant assurance. I was made well aware of everything at every stage. Thankyou especially to the specialist doctor and anaesthetist. You know who you are. If every human goes about their day and job with a slither of your grace, compassion and competence, the world would be a very different, better place. My entire family goes here and their experiences have equally been as positive. Incredibly positively memorable instead of - what normally is - purely dreaded. From the bottom of my heart pardon the "cheeky" double pun here and there, thankyou - people need more like you in this declining robotic world. A truely, heartfelt thankyou to you all team, C.I.T - 1pm procedures 09.06.2022
First call I had after having a procedure The nurse was a blessing, very helpful, very understanding. The second call the nurse was so rude and left me feeling very confused. Today I called and I got the first nurse. She remembered my call and I explained my second call to her. She apologised, and once again was extremely helpful and understanding. I ask her name and it was Marleen. Thankyou and what an asset to the her company and health care system.
Waited 25 minutes on hold where I spoke to the receptionist on three separate occasions as I was put on hold multiple times. Each time she asked what she could help with, when I replied she put me on hold again. I understand that booking in an appointment takes time and information is needed but by the time I had completed booking the appointment I had been on the phone for almost 35 minutes. The centre either needs to hire more reception staff to cater for the number of calls and enquiries coming in or there needs to be a system put in place which is more functional for patients. Phone manner was not professional. I was asked to list medical history and when doing so I was questioned about what certain conditions were in detail.this was a booking for my mother and i was asked about certain medical terms that I obviously would not know I am not a doctor and so therefore I may not have the ability to answer a medical question in crude detail. The reception staff need to have some knowledge and educate themselves in these types of areas in order to help with patients.
From the friendly reception staff Sarah, to theatre nurse Chris , Dr Tim Nguyen and all the staff, the professional care & attention, thank you,its much appreciated to these kind caring people
The reception staff were friendly and helpful. The procedure was carried out efficiently and to time. There was a very helpful male nurse. However, this clinic does not appear to be disability friendly. Firstly, the wheelchair park is small and in an awkward position, where unpruned plants obstruct passage around the car and up the ramp. There does not appear to be a disabled toilet with no support rails in place. Finally, after telling my mother she could come in a wheelchair, medical staff were extremely difficult and patronising about her needing to be able to walk between rooms and into and out of bed. If she could walk, she wouldn't need a wheelchair! However, she can get into and out of a wheelchair, and onto a bed, with minimal assistance. Her blood pressure unsurprisingly tested high after a lengthy and unnecessary "discussion" about this prior to the procedure, after which everything went ahead without a hitch or mobility problem. This kind of pointless stress could be avoided with a little understanding of clients with mobility challenges.
Very professional in all aspects.
Good service and friendly staff and doctors
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