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Sonic HealthPlus Dandenong

  1. Dandenong
  2. Dandenong Health
  3. Dandenong Local Service

Reviews, get directions and contact details for Sonic HealthPlus Dandenong

Sonic HealthPlus Dandenong
Address: 161-163 Princes Hwy, Dandenong VIC 3175, Australia
Phone: (03) 9213 2800
State: Victoria
City: Dandenong
Zip Code: 3175


Opening Hours

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews
INCREDULOUS! INSCRUTABLE! SHOULD CLOSE BUISNESS IMMEDIATELTY! DO NOT USE THIS COMPANY!!! I went through workcover and have been hassled for payment by their debt collection agency for 12 months. I have provided documentation and remitance advice to prove that the payment has been paid months ago. I am threatened with interest accural. "It is my responsibility to provide remittance advice". I hope Sonic Health take me to court so I can claim damages, mental anguish and recoup the 12 hours of personal time with which I have spent communicating with Worksafe, Ex employer and Marshall Freeman.
Not really sure why this clinic has such a low rating because I had a great experience. I booked my medical assessment over the phone once the Covid restrictions were lifted my initial appointment was cancelled due to the Stage 4 lockdown. I was contacted a few days in advance to confirm my appointment with no issues. I arrived there just before opening and people were already lining up so make sure you get there with enough time before your scheduled appointment time! Proper social distancing was followed in the clinic with chairs spaced out in the lobby. They ask you to put in a new mask and sanitise, so make sure you don’t have too much in your hands upon entry. There were a few documents to fill out while in the waiting room standard name, DOB, address etc.. I waited about 20-25 minutes to see the nurse and doctor. All examinations went well and smooth, everyone I came into contact with was friendly and welcoming. There are about 15 parking spots on the premises, and the rest would have to be on street, no issues. I would definitely recommend this clinic for visa medical appointments.
I've had 3 work medicals at the city clinic and I was always seen on time, with the whole process going smoothly, in and out within less than an hour. However, my recent experience at the DANDENONG clinic is by far the most ridiculous medical visit I have ever experienced. I arrived 15 minutes early to fill out the paperwork so I could have my appointment on time. I then waited over 2 hours to be seen for the first part of the medical, and each subsequent part of the testing eg. Hearing test, eye test, drug screen had a very long wait in between. The consultations were fine, but the amount of time it took was disgraceful. From start to finish I was there for 3 hours and 40 minutes. So after finally having my name called after more than 2 hours, the process still took another hour and a half. Total consult time including drug screen and hearing test would have been about 20 minutes. So that's over 3 hours of just waiting. It seems like a normal day at this place because other reviews are very similar. They're cramming in wayyyyy more people than they can deal with in a timely manner, and the end result on a regular basis is a ridiculously long wait. Staff were all pleasant enough but it doesn't make up for having people sit around for hours on end. For further work medicals I will book my appointment at the city centre, definitely won't be coming back to the Dandenong office!
The customer service experience is extremely bad. No words to explain the level of care they have, had multiple time when they forgot to tell the doctor about my appointment. Very irresponsible staff. Medical services should not be negligent on this level.
3 and a half hours to complete a pre medical screening. Was supposed to take up to two hours. 2 and a half hours of this was in the wait room with only an hour actually being tested. Pretty frustrating to say the least
I would recommend anyone to ignore the clinic If possible. We were recommended to this clinic as a result of a workplace injury, which was already 4 months back. Dr. Wong was assigned to us, and normally I wouldn’t name shame, she has been nothing to us but terrible. Since last 4 months my wife has been troubled by her injury, in no manner has the doctor been of any help to us. Even after weekly appointments for the last 4 months which add up to around 12 visits, she has not only been able to identify the issue, but has not directed us to someone who would. After repeated complaints of the only increasing pain, she has been completely ignorant of the situation. On top of that, not being able to provide a solution, she has been rude and discriminatory towards us, would should up more than 40 mins late to our appointment, would claim of the injury to have been rectified even after my wife explaining her the ever so increasing pain. At this point, we feel as helpless as anyone could, and would wish no one goes through the same ordeal as us. Avoid the clinic at all costs.
Everything went pretty smooth. Mike was super helpful with the forms and formalities, while Laura was super helpful with the medicals. The doctor was great as well. Cheers
Nurse Laura was amazing the way she drew my daughters blood and made sure, she was ok and explained everything, she was going to do. The Female Dr on 14/5/21 in the am was also very comforting and talking to my daughter during her visa medical. Thanks for all the other staff as well for there help and professionalism and kindness . Your facility is ran very smoothly. Keep up the great work Cheers Anna
I came at 8:45 in the morning and waiting for nearly 3 hours. Still they haven’t completed my medical examination. I strongly suggest employers not to use this SHP for any pre-employment medical checks. Their reasoning behind the delay is understaffed. Are the employers and consumers not paying them to do this service? Is SHP doing this service for free? Poor Service
Was lied to by there Dr being told I passed and then told I failed. What's more it took over 4 hours and 2 trips to do a medical. Would not recommend.
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