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Service NSW

  1. Bankstown
  2. Bankstown Local Government Office

Reviews, get directions and contact details for Service NSW

Service NSW
Address: Shop SP350-351, Bankstown Central, North Terrace, Lady Cutler Ave, Bankstown NSW 2200, Australia
Phone: 13 77 88
State: New South Wales
City: Bankstown
Zip Code: 2200


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews
I booked an appointment for 11: 30am. I arrived at 11: 20am, made my check in, filled the form to get an Australian driver's licence with my Spanish one, and in less than 2 minutes Hadeer called my name at counter number 6.nHe made it so easy for me, in less than 10 minutes I was done.nSo happy with the service provided.nTHANK YOU SO MUCH HADEER!!!
Abdul at Service NSW was honestly amazing and helped me a lot with my car disposal process. I was confused about a few steps, but he explained everything properly in a simple way and made sure I understood what to do next. He was very friendly, respectful, and patient the whole time—genuinely felt like a big brother guiding me, not just a staff member doing the job. Even when I came back again, he remembered and still helped me with the same positive attitude. Because of Abdul, the whole process became stress-free and smooth. Highly recommend asking for Abdul if you visit—especially for Hyderabadis and all desi people, but truly he treats everyone with the same care and professionalism. And yes, mentioning an employee by name in a review is generally fine as long as it’s respectful and based on your real experience.
This service nsw centre is extremely over-wheeling. It seems like they do not have enough staff to serve everyone basis, while the self-service area for printing docs is big and noone is there using it. The receptionist is by herself serving like 10 people at the same time and still someone comes to chase her up, which I found it is so unreasonable.nI received a nice warming helpful service for my interstate driver licence change at the counter, but I would not be happy to wait 2 hours for this.nHope the improvement is implementing to not drain their staff out and frustrate their customers.
Had my driving test with the examiner Jordan, who is very nice, friendly and understanding. My nerves were getting the best of me, but thanks to Jordan, I was able to calm down and complete the test. He also gave clear instructions and was supportive throughout.
The place is called SERVICE nsw yet the staff are not qualified to serve at all. So rude and unprofessional, I think they need to go back to school if they just want to sit around and chit chat. This lady with glasses and a bun was just sloppy and laughing with her collegues while I had to wait for 30 minutes for her to get a simple task done. Her tone was extremely rude and ignorant. This place has 2.3 star rating, yet they don't want to discipline their staff. Wonderful!
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Service NSW map

Directions to Service NSW with public transportation

Bankstown Central, The Mall, Stand A 90 meters
946
Bankstown Central, Link Rd, Stand A 180 meters
487
905
922
923
924
926
944
945
Bankstown Central, The Mall 200 meters
487
905
907
908
909
911
913
922
923
924
925
926
939
940
941
944
945
946
M90
M91
M92
S506
Bankstown Central, The Appian Way 270 meters
S588
S590
Bankstown Station, Stand G 290 meters
4T3
N40

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