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Service NSW

  1. Chatswood
  2. Frenchs Forest Courthouse

Reviews, get directions and contact details for Service NSW

Service NSW
Address: 313 Victoria Ave, Chatswood NSW 2067, Australia
Phone: 13 77 88
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:30 AM – 3:00 PM
Sunday: Closed

Update Info

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Reviews
Friendly staff to greet and give information. Ticketed service centre to have your questions answered. Friendly and knowledgeable people at each desk to assist. Plenty of seating and accessible for wheelchair and people with walking problems. Quick service and I felt very well attended to.
It was an amazing experience overall. We went to visit their branch at chatswood to organise my wife's photo card. And the clerk at counter 5, her name was Anne was very instrumental in streamlining our issues and answering all of our queries that we raised during our time there. The process i think took 45 minutes in total. The longest bit was just waiting for our number to be called but the rest was quick. Me and my wife would like to extend my deepest gratitude to Anne again for helping us out. Keep up the amazing work
It would be of no surprise to anyone that the biggest bug bear was the waiting time. I went at a time which I assumed would be quieter, however the wait was still just over an hour. I was lucky to get seating and thankfully the team member behind the counter was patient and understanding when I realised I had provided an expired form.Not only is there no respite from the sheer volume of customers, it cannot be easy to serve customers whom are already unhappy the moment they “ take their number”, knowing there is going to be a long long wait.nThe concierge, ironically was the abrupt team member. Go figure!
Extremely disappointing experience. If I could give zero stars, I would.nnI was booked for a driving test today and took a day off work specifically for this appointment. When I arrived, I was told the test had been cancelled because the instructor called in sick. While I understand that people do get sick, it is unacceptable that I only found out after arriving, after already rearranging my day and taking leave.nnI was then pressured to rebook for the following Friday, a day I cannot attend, and told that if I didn’t take it, I would have to wait more than two months. This left me with no reasonable option.nnCustomer service was also very poor. The staff member at the entrance was unfriendly and rudely calling out customers. I was holding a driving test queue ticket and had to be redirected by another staff member. I was then told they had called me the day before, but I checked my phone and did not receive any missed calls or voicemail. Being told this made the situation even more frustrating and felt dismissive.nnOverall, the lack of communication, the inconvenience of taking time off work, and the rude and unhelpful staff made this a very negative experience. Situations like this should be handled with professionalism and respect, especially when people rely on these appointments and have limited alternatives. I burst into tears of disappointment as I was leaving. It cost time and money to get ready, pay professionals to help me be ready and all. Terrible, so terrible.
Excellent service renewing my license at Chatswood Service NSW today. Speedy processing at the concierge desk, approx 15 min wait and eye test, photo and paperwork/interim license completed in approx 5 mins. Arrived approx 3:45pm mid week. Many thanks!
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Service NSW map

Directions to Service NSW with public transportation

Victoria Av at Olga St 60 meters
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Victoria Av at Baldry St 70 meters
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Victoria Av Opp Chatswood Chase Sydney 230 meters
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Mashman Park, Victoria Av 250 meters
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Chatswood Chase Sydney, Victoria Av 280 meters
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