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Rowville International Hotel

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Rowville International Hotel
Address: 1233 Stud Rd, Rowville VIC 3178, Australia
Phone: (03) 9764 5050
State: Victoria
Zip Code: 3178


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Budget stay for a standard room, make sure you book early and directly with them as it is always fully booked online for a standard room. But a nice guy working at the reception offered me an executive room at no extra charge. I had no problems with the affordable price we paid, the room was a bit dated but was clean, the sheets were clean, plenty of towels, and a decent bathroom, plus free parking.nnI Saw someone complained about the 2 o'clock check-in time when I checked in. I guess it was their first time staying in a hotel in their life. After 2pm check-in time is the same everywhere. I can’t wrap my head around how intelligent this elderly couple has to be to have some common sense. I truly felt sorry for the staff who had to tolerate their abusive language. Come on! You get what you pay.
We had to wait in the car park, in the heat for 45 minutes because he would not let us check in until 2pm. There were no other cars or people around. Our room was vacant, cleaner arrived 15 minutes before 2pm. Room had one coffee cup, 1 plate, 1 bowl, even though we booked for 2 people. Hubby went to get more crockery and guy was so rude. Refused to give us a knife to cut some bread and tomato. The place has a restaurant! Teeny tiny kitchen/bathroom area and filthy. Only upside was the internet was good. Make sure you ask for TWO key cards, as you need one for building door as well as room. We had to go back for another and he wasn’t happy. Mean man!
I was extremely disappointed with the level of service at this hotel. The receptionist was incredibly rude and unprofessional from the moment I arrived. Rather than being welcoming or helpful, they were dismissive and condescending, making what should have been a smooth check-in process feel uncomfortable and frustrating.nnWhen I asked for clarification about a booking issue, they responded with an attitude that was both unhelpful and insulting. No effort was made to resolve the problem, and their tone throughout the interaction made it clear they had no interest in assisting.nnA hotel’s front desk is the face of the establishment, and unfortunately, this experience left me with a very negative impression. I expected far better treatment as a paying guest. I would not recommend staying here until they address their customer service standards.
Should be reclassified as a motel. Ideal for overnight stays, especially for business people. No meals are available as the restaurant and bar have been closed for years! There is a toaster, kettle, and small microwave and fridge, so simple meals/snacks can be prepared from local supermarket produce.
I spent 3 nights there and won't do that any more.nMy room was one of the terraced units, not with any 'country view,' as the website said and as I requested. I'm not sure if they do have one.nThere are holes in the curtains from the cigarette burnt, kicked damage on the bathroom door. People talking and smoking outside your window.nThe free wifi was very slow.nThe hotel is close to nowhere but next to a main road. That could be one benefit in traffic.nI guess the name international does not refer to the standard but the staffs are from overseas.
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