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Reviews, get directions and contact details for Rockmans

Address: Shop T50, Stockland Wendouree, Gillies Street, Wendouree VIC 3355, Australia
Phone: (03) 5339 8324
State: Victoria
City: Wendouree
Zip Code: 3355


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 3:00 PM


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Reviews
I love the store because of its beautiful clothes and accessories. However, yesterday I had an unpleasant encounter with the woman at the counter when I was buying three items of jewellery as a present. I asked her to remove the price tags as they were gifts. After she did that I asked if I can have a gift receipt in case my friend wanted to exchange the gifts for something else. Her response was unprofessional and rude. She said because "you made me do it" I can't give you a gift receipt. I didn't make a scene but I found her to be rude and unprofessional. Firstly, I asked her to remove them, not forced her. Secondly, as a customer I'm allowed to tell her that I want price tags removed. Thirdly, regardless of whether the gifts were half price or not, no one ever gives gifts with price tags on so I find it surprising that she said "you made me do it"! Fourthly, even if the jewellery were half price she could have replied that she can't do that in a more polite, professional manner. Sometimes, the shopping experience matters more than what the nice stuff it's selling and even if the prices are good.
Everything for the modern woman /girl. Prices good. Quality clothes /items.
Good selection
Love this store
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