Reviews, get directions and contact details for Repco Authorised Car Service Ocean Grove
"Auto Care Ocean Grove take great pride in offering their clients personalised, and friendly service at all times.Conveniently located in Ocean Grove, the business is a member of the Repco Auto Tech training program, ensuring their technicians are kept fully up to date with modern vehicle repair methods.Auto Care Ocean Grove have a wealth of experience in servicing all makes and models, including commercial fleet vehicles. As a Repco Authorised Service centre, they have a commitment to high quality workmanship, ensuring the very best in automotive care."
Address: 50 Grubb Rd, Ocean Grove VIC 3226, Australia
Phone: (03) 5255 1045
State: Victoria
City: Ocean Grove
Zip Code: 3226
Opening Hours
Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
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Reviews
We have been using this service center ever since we moved to Ocean Grove 10 years ago. They have gone above and beyond to insure we receive the best communication and that all extra work required on our cars is quoted and communicated before it is carried out. I would highly recommend these guys and thank them for there reliable and honest service over the past 10 years. Also thanks for looking after your customers so well over the covid period the car pick up service from people's house was brillant.Service: General repairs
Have had my hilux serviced here multiple times. The drive belt was changed and squealed from the get go. Returned twice requesting they look at it and they stated there was no problem. I tried another mechanic who informed my that the belt was routed incorrectly. I also found bash plate spacers and bolts missing and threads stuffed after an oil change.Services: Exhaust
These guys are a life saver! Customer service above and beyond. Our car had an unexpected fault two days before going on a road trip and our mechanic chased parts and fixed our car as well as being fully booked so we could still head off as planned. We can rely on, and trust Auto Care OG!Service: Brake service & repair
Not very trustworthy and happy to take work there not competent with. Rang up and said I need my glow plugs changed and injectors tested, obviously they needed to diagnose the glow plugs themselves and didn't trust my word costing me 200. Then was advised they don't have the gear to test injectors. Later that day another phone call advising me all the glow plugs are really badly siezed in the block and if proceeding a 50/50 chance of one snapping which would result in the head having to come off and thousands of dollars later, or he could proceed but the original quote of 500 would probably be doubled or trippled, so I said put it back together and I'll do it. Just finished the job myself taking 1.5 hours none of the plugs were siezed, none were broken it did take a bit of back and forth, but what might of added 40 mins on to replacing glow plugs how can a quote of 500 turn into double or tripple. Won't ever be returning or recommending to anyone for more then a oil change
Friendly and nice new looking workshop, did their best with a difficult problem, will use again.
Thanks Corey and Emma for your assistance in diagnosis of overheating problem. Very polite and super helpful. I would recommend this efficient businessService: Auto engine diagnostic
I had my new Audi serviced and inspected by Dan and the team. They provided the best service that ive ever received, will be returning and recommending to friends and family.Services: Auto engine diagnostic
It’s a shiny new workshop and unfortunately, a whole lot of quality and customer service has been sacrificed. The little things that were attended to in Grubb Rd are now glanced over. The extra mile is now too far to travel. In addition - they’ve rounded the sump cap and then used loctite on it, residue suggests. Which is why it now cannot be removed. Risks cracking the alloy if we try too much. Apparently common from this shop.
Excellent service. I appreciated the explanations of procedures and the smiles on the faces! Thank you.