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Reviews, get directions and contact details for Repco Authorised Car Service Mossman

Repco Authorised Car Service Mossman
Address: 23 Mill St, Mossman QLD 4873, Australia
Phone: (07) 4098 2848
State: Queensland
City: Mossman
Zip Code: 4873


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Attempted to get work done with Burmack. First encounter, found the office staff to be extremely rude and abrupt. Cancelled booking immediately. Second encounter, only returned due to emergency. Again found office staff extremely rude, told I'd have to wait atleast a month even with the issue being with the breakssomething that had just shown up whilst driving the main street and they were the closest mechanic i could hop the car to. Even in an emergency, I'd never attempt to use Burmack mechanical again.
Finished the Creb track after sunset, and ran into some rear diff lock issues. Pat came out that night to assess the satuation. Came back in the morning on a Saturday and got it all sorted. Absolute top bloke that knows his stuff and goes above and beyond that is expected. I do Google reviews probably once a decade, so that gives you an idea how impressed I am with their service.
Put the Sahara in for injectors and intercooler, drove 500km and motor was failing. Luke installed the wrong injectors, actually used ones for a Prado, gave receipt with seriel numbers and model, motor lost all compression and Luke washe his hands and said this just happens to Landcruisers. $40k replacement engine required. This was initially picked up by a DENSO dealer who didn't want to touch the motor as they could see the serial numbers where from a 2007/8 Prado. Taking this to RACQ, REPCO, Fair Trading and further until he stands up and takes responsibility. When Luke was caught out, all the profanities came out blaring down the phone, screaming and yelling. All he had to do was initially acknowledge someone, at some point made an mistake.
Very happy! Car broke down during a road trip. Although they were booked out managed to squeeze my car in and did a great job at a very reasonable price, I expected more. Hopefully my car doesn't brake again but if it does and I'm in this area this is where I'll go. Thanks guys!
Had a front CV joint boot fail, contacted them and they ordered the part two days later took 4wd in at 7am completed at 10 am quoted price was very reasonable, nice people friendly and efficient. Highly recommend.
To be honest I am surprised to be the first review on here considering that Burmack is a local's business with steadfast quality and just the friendliest old-school 'nothing is too much trouble approach' to their clients. These guys ALWAYS have a smile, ALWAYS have a moment to spare and ALWAYS find a way to help even if the garage is already overflowing with cars. I take my hat off to their approach to business - especially in our fast-moving society where this kind of service is sadly becoming a thing of the past. A really special shout-out to Shelley in the office and Jeff from road-side assistance for being so bloody awesome at what they do - cheers to you guys!
Brilliant service from Burmack, in a breakdown situation. Thankyou so much for your prompt attendance which got us back on the road in no time. allsigns print & designService: General repairs
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