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Reviews, get directions and contact details for Redfire Lounge

About

The OFFICIAL RedFire Lounge Page.

Kitchen closes 30-60 minutes prior to restaurant close times. Bookings are essential past 8pm.

Story

"more than just delicious food!"

Address: 197 Karingal Dr Shop 8 , Frankston 3199, VIC, AU
Phone: (03) 9789 4000
ua.moc.egnuolerifder@ofni
State: VIC
City: Frankston
Zip Code: 3199



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Reviews
Very nice looking restaurant with friendly staff. Meals are amazing and very cheap if you go during the week at lunch time. Cocktails are cheap compared to other places, they also taste fresh and like they should. Definitely go there again.
Found the expensive jalapeno burger disappointing, pattie not thick enough and bun was of a strange texture...wished I had my companions duck risotto that she throughoutly enjoyed, instead.
Have not been to this restaurant in a while and will not be going back. $11 for garlic bread with cheese...when it arrived there were only two thin pieces of bread...not worth the price at all! Ordered the chicken schnitzel and had to scrape off the crumb coating as it was so over spiced I felt like I was eating mouthfuls of stuffing. The chips were the best thing on the plate. Not once did staff ask how the meal was, otherwise I would have given them feedback on why there was so much food left on my plate. $70 for two people who were both dissatisfied with their meals and will be looking elsewhere when looking for taste and value for money. Very disappointing. Also not sure that playing The Offspring is great restaurant music for a dinner setting.
I've been to this restaurant 3 times. First time was great, second time was not so great. Third time today was excellent. Based on some the poor reviews I've read, it seems that perhaps there was a changeover of management or staff where the service and food was not great for a little while. I can assure you it is great now. Service was fantastic and the food was amazing. I had the vegan pizza which was so huge that I had to bring it home with me will be back.
Decided to take my family here for mothers day dinner as my husband and I have eaten there several times previously, the most recent a few months ago and thoroughly enjoyed it. However, this time was the worst experience, extremely loud music due to the live entertainment , very poor food , salad was actually warm and wilted on my plate. It took three times to get my kids drinks correct, we were served another tables drinks then almost served their meals as well. Very bad experience and disappointing Mothers day outing. Would not recommend this place if you want a nice meal and relaxing atmosphere.
Have been to this restaurant may times and it has always been a lovely friendly place to go, but yesterday was the worst experience we have ever had. There were 3 of us dining.It was cold in restaurant even though the fire was on. We had to find the waitress to order our drinks and meals. Our meals arrived and they were very bland and not very nice. We were left sitting with our plates in front of us on the tables for over one hour when we had finished. The waitress came over and asked if we wanted anymore drinks but did not take our plates!! Our drinks took at least 30 minutes to come. The other waitress was straightening up newspapers and wiping tables that had already been cleaned yet there was at least 4 tables that needed to be cleared after people had left. I mentioned to the cashier that we were very disappointed with the service we received tonight as it has never been like that before and she barked back that they were understaffed and took offense to me mentioning how disappointed we were. I fully understand that it can sometimes be difficult to get staff to work but as patrons of a restaurant we are still expected to pay full price for the average meals we had that cost us $100 with nothing in return!!!! Which is as easy as friendly service !!! very disappointing end to the day!!
Celebrated a friends birthday here and the staff were amazing they were so attentive and did everything to make the night special. Everyone commented on how good the food was as well. We now go here every time before we go see a movie : Highly recommended!
I must say i have avoided this place for years after a really bad experience with the old head chef as a customer. I am glad that I have given the place a second chance because tonight was a very nice night. Our first date night for months and the food, the atmosphere and the restuarant service was great. Only reasons we did not give a 5 star review was due to the service received when reserving our table and that at the start of our night we felt a little rushed to order. Would reccomend looking for a nice place to eat before going to the movies, thank you Redfire fir not disappointing.
Atmosphere is overall nice. There wasn’t really good service though. There was a drinks order taken at the start of the night and that was it. It would be nice it places like this could just simply top up your water, it would have made it a bit better. Food was ok. My boyfriend enjoyed his Parma although my pizza literally tasted like it was from a box.
We went there tonight, Tuesday. They advertise on the window, $16 for a parma and soft drink. It appears nobody mentioned this to the waitress, who appeared completely ignorant of the special. She was obviously knew and i don't hold the poor young lady responsible, whoever is supervising/ training her i do. A drink order was taken when we first sat down. We were never asked again. Only one ordered a soft drink then, others thinking they would order one later. They were never given the opportunity. The food was very nice and a pleasant surprise. I could not believe how cold the place was. I don't feel the cold but it was that cold that nobody could remove their jackets without freezing. When we went to pay we were asked for $40 over the correct price. When i questioned this i was told that the full price had been charged and the specials had not been applied to the bill. I was then told another price that again was not correct. Reluctantly i was asked if I'd like to see an itemised account. You reckon???? Not a bad idea. I questioned the drinks and again i was told the specials hadn't been applied. They took the one soft drink off the bill but the spider remained, because it is a soft drink with ice cream. Considering only one out of the five soft drinks, we could have had in the special deal was ordered and they had just caused us to question their bill....twice, i would have thought you'd throw in the spider. All in all food good, venue cold and service pathetic. My advice ....review your bill.
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