RAC Auto Services Perth City

Reviews, get directions and contact details for RAC Auto Services Perth City

Address: 288 Newcastle St, Perth WA 6000, Australia

Phone: 1300 797 078

Website

State: Western Australia

City: Perth

Zip Code: 6000

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Terrible, take your car somewhere else as you will only get robbed here.
I had to organise to get  the part repaired myself and basically pay to train a mechanic to remove and refit it.
Happily told I get a member discount, doesn't mean a lot when you've just been shafted!!

 7 years ago (05-02-2018)

Took my car in for air conditioner regas - very disappointed. I was contacted shortly after taking it in, and was told there was noise coming from the air con unit and the bearings may be going. I was told they could replace the unit for $1400 or regas it (as is) but couldn't guarantee how long it would last (six weeks - 6 months). There was no conversation at all about it not working at all. I was under the impression it would work when regased (all be it maybe for a limited time). When I picked up I was told that the temperature of the car was down to 12 degrees. I  drove the car home, it air con air was so hot. It was more like 25 degrees. The regas had made no difference what so ever. I was charged regas for no improvement at all.

I feel frustrated that I was lead to believe it would work, and that it had made a different to the air temp......annoyed.

 7 years ago (09-01-2018)

Worst experience. Picked up my car after a service and it was smoking from the bonet on the way home. Couldnt drive back to the workshop as it was past 5pm. Managed to get home. Next morning couldnt leave my driveway as the car had no coolant in it... aparently the colling system was checked during the service? Yeah right!
Also not the first time my car has broken down within a day or so of a service here. Very dissapointed and upset about the amount of time I have spent going back and forth from this workshop. Not coming again!

 8 years ago (20-12-2017)

Nice but not really helpfull

 7 years ago (23-02-2018)

Disgusting! 
Took my car in (this is quite some time ago) and had all the replacement parts on the passenger seat, after my mate and I tried to do the repair ourselves and weren't able to. Got a call a few hours later that the car is fixed and ready. Went in and paid for the labour, got the key, got back to my car and what do I find? All the parts still there in their nice clean packaging!!! Flew back into their reception and questioned them, and the car was promptly taken back into the workshop while I waited. Then the head mechanic at the time had the nerve to come out with the broken part and tell me that there was a leak there. No sh** Sherlock, that's why I took the car there in the first place! Made them bring the old parts back to me after they done the work I had already paid for as proof that it was actually done that time. 
In hindsight I should've taken them to Consumer Affairs or someplace, that little stint they tried to pull is criminal!

 8 years ago (29-08-2017)

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RAC Auto Services Perth City

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