Prouds The Jewellers

Reviews, get directions and contact details for Prouds The Jewellers

Address: Doncaster Rd, Doncaster VIC 3108, Australia

Phone: (03) 9848 2411

Website

State: Victoria

City: Doncaster

Zip Code: 3108

related searches: prouds jewellers, prouds rings, prouds catalogue 2018, prouds earrings, prouds necklaces, prouds watches, prouds bracelets, prouds jewellers wall clocks

Similar places near

ISHKA 39 miles

Hildan Jewellers 50 miles We used Hildan Jewellers to design our wedding/engagement rings. My husband spent a l...

Anton Jewellery 67 miles Great service and knowledgable staff. I recently bought a prestige watch and could no...

Angus & Coote 88 miles

Salera's Jewellmasters 89 miles Extremely unhelpful staff. Went to get my watch bracelet adjusted but point blank ref...

Colette by Colette Hayman 109 miles Cheap bling girls how can I resist!

Guess 123 miles Ayah from Guess Doncaster is absolutely amazing and to all the staff a big thank you....

Michael Hill Doncaster 125 miles Ok-ish service. I like to keep an open mind when it comes to customer service but whe...

PANDORA 135 miles Amazing service thank you to Esther & Kaela you made my long trip from Mornington pen...

Thomas Sabo 139 miles This shop is great. I've had many dealings with Thomas Sabo Doncaster over the years...

Georg Jensen 142 miles Really attentive and professional staff! I walked in wanting to purchase a gift for m...

Arman Jewellery 148 miles Amazing service and unique, beautiful jewellery. My engagement ring is exquisite! I w...

Swarovski 152 miles I will never shop here again. Returned item with receipt, in the box, untouched. And ...

Silver Dreams 186 miles I just love everything in this shop!!! Different then everything else around! prices ...

Sophia Kueh Flowers 1 km I made a small order from Sophia, and then sent her an email after I forgot a detail....

rani-jewellery 2 km

BWS Templestowe 2 km Friendly staff helped me find what I was looking for after noticing I was a little lo...

Macedon Plaza Pharmacy 2 km

Reviews

I went there looking for a gift for mum. I had a look around first, and my eyes were caught by a dress ring and I asked to have a look at it for myself. And the lady behind the counter gave me an ugly look and said very impatiently: just look for something for your mum! 
Well, my conclusion thus was: they don’t wanna do any business with anyone at all! It doesn’t matter what I’m really looking for, they’re there to serve customers, not telling customers off! And their customer service is pathetic in general! My advice for anyone wanting to go there making purchases, go to Eastland Prouds instead, the ladies there are way nicer!

 8 years ago (09-11-2017)

I approached Prouds in Westfield Doncaster with good intentions of purchasing a ring for my self and getting a ring repaired for my partner. The purchase of the ring went smoothly, I was told my new ring would take around 3-4 weeks to be resized. 
When I returned I dropped of my partners ring for repair, which was missing 1 of 3 pearls on the bezel, I picked up my ring went home and found a large machine or tooling gouge on the face of the ring. I went back and asked for this to be polished out which took 1 week. 
The ring was then given back to me with the diamond and silver mounting missing, at this point very annoyed I went back to Prouds and was told they would order a new one and they should never have had it resized that amount. 
Now I waited the 4 to 5 weeks for my new ring to arrive and my partners ring to be repaired, in that time I never received any notification of the rings arriving and had to phone them on 3 occasions, the 3rd of which being 6 weeks after them ordering me a new ring, I was told the rings were in store and had been for 4 weeks. I picked up the rings and the lady I dealt with mentioned she had tried calling me to which I argued the point she had not called me and it took me 3 calls to receive confirmation the rings were in store, she was insistent on arguing and I left the store fuming and without a box for my new ring with the intentions of never going back but when I gave my partner her newly repaired ring she noticed 1 of the 3 pearls was odd in size and color. I do not really wish to go back to have this repaired after such dealings and wasted time but I felt I should review and make such poor conduct known.

 8 years ago (01-04-2017)

Comment on this business

Map, Satellite View
Street View

to add Prouds The Jewellers map to your website;

<iframe width="450" height="300" src="https://mappaus.com/v.php?seo=prouds-the-jewellers&id=41370&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://mappaus.com/prouds-the-jewellers-i41370.html" target="_blank" title="Prouds The Jewellers">Prouds The Jewellers</a></p>

Prouds The Jewellers

Reviews, get directions and contact details for Prouds The Jewellers

We use cookies