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Premier Car Rentals

  2. Helensvale Car Rental
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Reviews, get directions and contact details for Premier Car Rentals

Premier Car Rentals

About

Gold Coast Number One Choice for Rental cars. Modern fleet. Long term hires. Large Commercial Range. Trailer Hire. Car Hire.

Address: 18 Broadwater Ave, Hope Island QLD 4212, Australia
Phone: 1300 858 856
State: Queensland
Zip Code: 4212


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 12:00 PM

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Reviews
If it were possible to give no stars I would. After making a booking and turning up to collect the vehicle I was told by the manager (Elly) on the phone that the car despite being booked nearly a full month in advance was not available and that the manager (Elly) had tried to contact me by phone several times. Elly did not at any time leave a message on my phone to call her back nor did she email me when calls had failed. On the phone Elly was very rude and talked over me until I asked her to have my say without her talking over me. Upon me having my say she said to me "now have you finished having your say" in a rude manner. This is disgusting behaviour towards a customer let alone towards another human being. That woman should be fired immediately.
8 years ago (25-02-2018)
Claimed to have rang me to confirm the booking book no calls were made or messages left. We turned up and there was no car. They then tried to get us to pay for a more expensive vehicle. Dodgy, dodgy, dodgy! Ellie, the booking agent was rude, bullying and completely unprofessional. Avoid this shonky backyarder.
8 years ago (25-02-2018)
Be aware, they will hold your credit card deposit beyond the advised days. We've been waiting 2 weeks for a $300 bond release on our credit card. This does not happen though other rental outlets.
9 years ago (04-10-2017)
Very handy in Hope Island and good service.
9 years ago (10-07-2017)
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