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Photo Warehouse

  1. Auckland
  2. Auckland Store

Reviews, get directions and contact details for Photo Warehouse

Photo Warehouse
Address: 182 Queen St, CBD, Auckland 1010, New Zealand
Phone: 09-309 0715
State: Auckland
City: Auckland
Zip Code: 1010


Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Received amazing help here from Andrew tonight. These guys have two stores, this one, and the one in Grey Lynn/Ponsonby which shares some of the same awesome staff with each other. So what’s worthy of 5 stars? Easy, Andrew stayed open late for me, helped me put my new camera together (which was total kindness of the heart territory as I hadn’t even bought it from this company). He gave me incredible advice, he sold me a great Mindshift Bag for my Camera (with the concealed lower back access compartment), sorted me a fantastic price on the flecky and the Sennheiser Mic wind sock too... So I’m very happy and well set for all my video requirements. This place has the X-factor of what is essentially the art of charm and service that makes you want to return again and again. I read some reviews from other people that are frankly, distorted... so I’m going on record to say this place deserves much better reviews!! Some people on google reviews are clearly reflecting their own unhappiness I think, psychologists call it ‘projection’. But I can tell you with absolute independent certainty that these guys are the real deal. Jason, Andrew and that German lady who’s name I have forgotten.... thanks, you guys are great!
7 years ago (15-05-2018)
I used to love this shop but after they disappointed me twice, I would never come back again. First time I took a passport photo and use it for my travel visa but the immigration system wouldn't accept it as the quality of the photo is bad, blurry and there is a reflection on my front head. I came back to take another one, I also had to pay twice to get this second one done BUT the quality is worse than the last time. I can't believe they charged me $20 for email photo only but the size is super small, the background also has my shadow and blurry. I was really mad and came back to the store to ask for another email sending with higher quality, not even ask for another shot. Then the guy asked me to come back in 45mins as there was not enough staff to send me email??? Well, so what are you doing in the store? I don't get it and I definitely never come back. $40 for nothing . Done.
7 years ago (13-03-2018)
Asked if they could develop film within a day, said no only a week. I asked if there was a shop that could they said no it takes time so I believed them and did it. Took more than a week and turns out there were other places that could do it within a day. Never going here again sorry.
7 years ago (09-05-2018)
I bought a few small things here and there with these guys over the years but almost every visit to either Auckland store is a consistently terrible experience. Staff are usually unhelpful, rude or pushy. The absolute kicker was a recent instance where I was asking about a interchangeable lens camera that had IBIS, weather sealing and suitable focal length lenses for a relative's trip to Africa and the guy basically immediately turned his back on me and tried to push a Canon point and shoot. Don't bother coming here if you want a decent shopping experience. In my experience either the Auckland Camera Centre or Photogear are far, far more friendly, helpful and 10 times less pushy.
7 years ago (06-02-2018)
Currently in Auckland for a holiday and was really devastated to find out that I have left my Oly em10 charger at home. Went to Photo Warehouse Queen St. Branch just to check if they've got some affordable charger. Their sales consultant, Jase offered to recharge my battery instead! Now that's great customer service!
8 years ago (27-12-2017)
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