Peakhurst Mitre 10

I agree with Greg Smith. The staff are unfriendly and a few of them are not as professional as they should be in product knowledge. I was there recently and they were unsmiling, rude when blocking you, with no apology. I only go there because it is convenient, but prefer the service and professionalism of Bunnings anytime. One of the staff was even swearing the "F" word - you would not find this attitude in most business premises. I think that the staff have been there a long time and have become complacent, like they are untouchable!! Management, wake up and correct this before you start to lose customers.
1 7 years ago (13-11-2017)

Not happy. Very unfair management. Bought a pool chlorine (10kgs) - "didn't have a smell of chlorine" and it dirtied my pool with one scoop! Tried to return and got the ADVISE it couldn't be returned as it was opened! Now I have got 10 kilos of mud and dirt!! I guess poor management. See photo - happened as soon as I added the Mitre-10 Chlorine granules (1 scoop)
1 7 years ago (19-12-2017)

My favorite store to shop at, the staff are so helpful if your a DIY or a Pro these guys are so awesome. I am a regular shopper here because I know I will get the help I need their customer service is the best and without fail they consistently deliver. Rock stars!
5 8 years ago (07-12-2016)

Staff attends to customers swiftly and offer assistance. Problem is that they keep hanging around you after they've answered your question and basically hover behind your shoulder until you make a choice and walk to the counter. Overall i enjoy shopping at this store, they have a wide variety and staff is mostly friendly and helpful.
4 8 years ago (17-11-2016)

Great service provided - staff are always asking if you need a hand. Better than those major hardware stores with grumpy staff members and limited staff to even help you.
5 8 years ago (15-05-2017)