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Reviews, get directions and contact details for PANDORA

PANDORA
Address: S011/129 Riccarton Rd, Christchurch Central, Christchurch 8041, New Zealand
Phone: 03-341 7423
State: Canterbury
City: Christchurch
Zip Code: 8041


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
I always have a 5 star time with Holly, she make me so conformable. As she is a great sale person by being able to show you things and give her opinion without taking over, or telling you your opinion is wrong. Holly is great as she always greets you when you enter, even if she is currently serving someone else. This is why I always ring to check she is on before we make the drive in from the country; Especially as I have not had the same experience with other team members who are not as approachable, friendly or polite.
Just wanted to give 10/10 to Shweta for the customer service. We were there for a weekend from Auckland..she was patient , very friendly and had lots of suggestions for us.. My daughter forgot her soft toy in her shop , and she managed to locate us in town after 15 mins or so and give it to us. I recommend everyone in Christchurch city to visit this store ..im sure you will be well looked after
I have been to this store today and the experience from the staff was adorable. 10/10 on thier customer service. The young lady who served us 'KACEY' was so lovely and patient with us. I had the most amazing experience in store today with both the staff who was working there. May more customers could recieve the same from you guys. Thank you so much for making my day guys.
I came into the store on Friday this week and was “helped” by a young man. I noticed that my charm I got a few weeks ago had already started to tarnish and had a couple of scratches on it. Keep in mind, I would not have gone in the store if I did not think I was eligible for it to be exchanged under the 2 year warranty. The man proceeded to tell me that he did not know what to do with me. Then, I was informed by him to go to a different store so they could sort out the issue instead. As I was about to leave, he gave me a warranty booklet and told me to read it myself. Personally, I think that was silly considering I do not work there. It is obvious that working at Pandora would require staff to know about their warranty policies rather than telling the customer to figure it out themselves. Overall I was very disappointed with the experience as I am usually helped efficiently in other stores.
The lady there Shweta she was really very nice and very bubbly in nature. I went there for my click and collect she helped me out sorting my stuff and with the sizes too she was really very very sweet
Had a really lovely experience with Holly today. She provided excellent service even though it was a warranty exchange. Very helpful and had great product knowledge. Really happy with my new necklace. Thanks Holly!
Not terrible but had a very pushy experience with staff member. just wanted to browse the sale items no intent to buy but the sales rep with the english accent was pushy and made me feel pressured to buy or just leave the shop. nicee enough jsut awkward and pushy
Had a great experience with Ella from Cashel Street today, she was very bubbly and knowledgeable. was a pleasure to buy a gift for my granddaughter with her guidance. thank you ella I will be back .
The workers here are always so lovely and I had the loveliest lady look after me today while I was shopping for a birthday gift for my best friend! Can’t wait to shop here again
Christchurch city store is a bit awkward to go into. Staff is always in the back of the store, they don't really say much to you even if you're near them. Don't often offer help, but when they do its always in Chinese? Not sure why they would assume to do that just because I'm Asian and Taiwanese.... Staff tend to talk to each other in Chinese the times I have been in.
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