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Palazzo Versace

  1. Bundall
  2. Bundall Lodging

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Address: Bundall QLD 4217, Australia
State: Queensland
City: Bundall
Zip Code: 4217


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Reviews
The decor is absolutely stunning. The concierge not so great. Reception does a better job. The massages there are great. The room we stayed in was very clean and there’s a plus for me. Breakfast can be improved. High tea is always so good there. The gym is well equipped. Pool is awesome and good for kids. Also an adult only section is great. Overall a good experience, but Can improve for the $$$ you are spending.
Agree with refurbish comments but still looking good. Stayed 5 nights with kids and they had lots of fun at the pool. The twin bed room was bigger than similar hotels and kids really enjoyed the evening chocolates! Housekeeping needs to keep up with the 5 star hotel. Once they came very late and the other day forgot to put a shampoo! Breakfast is good but nothing really stands out.
It’s the little things that matter and they are the things that are missing for a 5 star hotel. The room was lovely, gym is well equipped, pool area is beautiful and food was good. Service needs improving though, I had booked a couples spa package and had it all confirmed only to be left waiting on the day to then be informed it wasn’t put in their “excel spreadsheet”. Room service tray was left by our door for over a day despite 3 calls asking them to collect. I know the service industry is hurting post covid and the staff that are there are doing their best but it didn’t live up to expectations unfortunately.
A beautiful hotel and complex. The service was exceptional. The food is the restaurants was great and varied. The rooms are well appointed and the amount of marble and detail throughout the whole hotel is gorgeous. The rolls Royce is a delightful treat where you can be chauffeur driven around the Gold Coast and can choose to have champagne too if you like.
The hotel is beautiful, our room overlooking the lagoon was perfect so glad we upgraded to a lagoon view, and could not fault the service. We ate at the hotel restaurant every night and the service there was great also. Most of all, and something that was very important to us, the pillows and beds were soft and amazing! Would definitely return again.
I was in this hotel on 8 Dec 2022. It’s a cool one with special Style. Good to experience this hotel. Specially if you like the style. Some facilities are old, need to be new. Stuffs are nice. Normal to good rated breakfast, could be better.
Had a fun 4 days here. Cocktails are great, breakfast very good and mostly good service. The rooms need a good paint and clean though. This is not a 5 star hotel. The pool is not heated and not usable. Best bet is to explore the restaurants next door at the Marina especially if you want veggo food. We had a great break but unlikely to return unless the place was looked after better.
Stunning hotel- have visited many times but honestly think it’ll be a while before we return. Lagoon view room was stunning and comfortable. Very clean. Breakfast buffet was perfect with many gluten free options which was highly appreciated. Service usually is discreet and efficient but not this time. Very disappointed.
Great place to stay. Love the room service , twice a day with plenty of mineral water and chocolates. Had an enjoyable stay and the place was amazing and very clean. Staff was very helpful and friendly. The pool was amazing like everything else. Will be going back very soon.
Nice place. Very close to the beach and gold coast attractions. The rooms are very ornate which is great for adults which appreciate it. Also the breakfast is really well put together. Our family had a great stay. Thank you.Rooms: 4/5
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