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Reviews, get directions and contact details for Officeworks West Burleigh

Officeworks West Burleigh

Story

Officeworks is Australia's leading retailer and supplier of office products and solutions for home, business and education.



"Officeworks West Burleigh is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 50 Kortum Dr, Burleigh Heads QLD 4219, Australia
Phone: (07) 5508 0600
State: Queensland
City: Burleigh Heads
Zip Code: 4219


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM


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Reviews
Terrible terrible terrible service. Honestly I don’t think it could get worse. I came in to pick up a click and collect, there were no other customers and staff everywhere chatting to each other. I asked for help and was outright ignored. I went to another staff member who said they didn’t know where click and collect is. I asked another staff member who told me to walk around the aisle to go to the same counter so I can be assisted by a different staff member who was actually standing right next to them who then walked around, not doing a thing, ignoring me standing there. It took nearly 25 minutes for me to pick up the labels I ordered. 25 minutes and 6 staff members later in an empty store for someone to eventually open a drawer and pull out an envelope. All the staff were very unfriendly, a little condescending and less than helpful. I have been to this store 3 times now and each time has been disappointing and rude. I don’t know why I gave you guys so many chances. Definitely won’t be back and will be spreading the word far and wide about how incompetent, rude and unfriendly your staff are.
I tried to return some freckles that I had purchased for the office today. Upon opening them, I found them not fresh, so I wanted to either exchange the item and receive a refund. I had my receipt and showed the manager who was very short and told me that because I had opened the product, he couldn't and wouldn't exchange or refund. The manager today should not be in retail or in charge of others rotten apple. I WOULD SAY GO ANYWHERE OTHER THAN OFFICE WORKS WEST BURLEIGH
Well I went to get photos printed. First of all the kiosk was not working. When asked for help l was told by a gentleman that try the next kiosk. Fair enough l tried, that worked but wouldn’t fully load the photos for viewing. There was a young man there working on printers in black Fuji polo shirtwho l approached for help, he went out of his way to rudely tell me he was working on the other machines and then ranted on about all the machines playing up yesterday too. l tried the 3rd kiosk and got my photos in the system. This same guy in black Fuji Shirt decided he had to work on the same printing machine all paper trays pulled apartwhere my photos were getting printed and totally ignored me.nThen l had to go to the front counter and get another staff member and she asked this guy to put the trays back together so that the costumer can get her photos.nAt that point the penny dropped for this guy that someone else is aware of his deeds.nSo all in all l had Absolutely disgusting experience. The level of rudeness l experienced from one particular staff member has put me off the shopping experience at office works Burleigh.nI wouldn’t go there again for any purchases.
A bit tricky to find what I’m looking for. Gentle staff but busy. Took me too much time to find folders and some other stuff.
Reluctant to confirm this store not the best. Shame because I’m a stationery hoarder. very difficult to find someone especially in tech. ‘Our computer guy isn’t available atm.’ The time-pressed staff from out the back advise using your budget as a Difficult to compare laptop features. Correct pricing inserted in shelving strips could be better. Felt dull. Management: does the store need a spring clean? More staff?
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