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Officeworks North Lakes

  1. North Lakes
  2. Deception Bay Electronics Store

Reviews, get directions and contact details for Officeworks North Lakes

Officeworks North Lakes
"Officeworks North Lakes is helping make bigger things happen for our customers with the widest range, great service and everyday low prices. With 168 stores Australia-wide and more than 40,000 products, Officeworks is Australia’s home for office supplies, paper, furniture, technology and student supplies. Whether you’re looking to start, run or grow your business, set up a home office, explore creative pursuits, help your children develop new skills – we can help. Enjoy our useful Print & Copy services, on-site tech support by Geeks2U and in-store recycling programs. We are committed to operating a sustainable and responsible business that supports our communities and provides opportunities for our 8000 team members."
Address: 56 Flinders Parade, North Lakes QLD 4509, Australia
Phone: (07) 3482 4119
State: Queensland
City: North Lakes
Zip Code: 4509


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
I cannot speak highly enough of the excellent service given to me as a Client, by a young man at the Notth Lakes store, by the name of Vaughan W. This is the second time I have been very impressed when Vaughan served me at the North Lakes store. He is one of those true “attention to detail” kind of guys . . . who certainly attends to the needs of the Client. Some people in life just do a job to get by - but I found Vaughan exceptional in his care and interest in my queries. Vaughan is definitely a most helpful and respectful young man. I sincerely appreciate this kind of service . . which is such a delight when you happen to come across it. Doesn’t always happen in life - so thank you Vaughan, and to North Lakes store - for such outstanding service. B. satisfied customer
Great local store for all your school, art & craft, office & work stationary needs. If they don't have it there's something wrong!! Open late too so really handy if you want to pop in out of the busy times and just browse away. Great job guys. Give em a go
After a dismay service at Officeworks Srathpine to have my photo ID process I was force to travel to North lakes store. Over here, I was fortunate to be served by Chloe who cheerfully assist to guide us through using the self serve terminal to process our order. Better customer service here than any other Officeworks stores I been!
They were amazing! It was busy today, but it looked like they had everything under control. It was organised and not chaotic, and they were so kind and helpful. The girl at the entrance was professional and helpful to everyone who came whilst able to coordinate the employees in the store.
Awesome customer service from the two young blonde haired twin girls sorry I didn't catch their names store was super busy with back to school and so much effort was made both on the floor and behind the cash register. Very sweet girls and very helpful
Friendly. Helpful & professional. Best place that has an excellent system for school stationary, seriously takes the stress from it all. I literally emailed my stationery list for 2 kids yesterday, Sunday. Office Works online system allows you to edit exactly what you need and don’t need incase you have leftover stationary from the year before. My bill came down to half because their system is so easy to use. No dramas. Don’t forget to use your flyby points too!
What a difference an employee can make... I recently left a glowing review for Aaron at this store & would happily do the same for Blake who I dealt with on Monday Jan 2nd, who was equally as pleasant, professional, attentive & knowledgeable. There was a HUGE issue with my 6 week old Ex Display Laptop but as it was outside the "replacement" period Blake had to "follow protocol" as to a solution - I felt the "protocol" was a little rigid & asked if I could speak to the Manager to see if he could assist, THAT is when it all went down hill, Vaughan, the Manager that day came over, Blake filled him in & told him that I would like to discuss options - he stood in front of me, didnt say a word just stared at me! I explained the situation and asked for his help/consideration. Long story short, his attitude on arrival was hostile, aggressive & EXTREMELY rude - he basically told me in not exact terms "tough" & stood there staring at me - I was pleading my case & I said to him, "you are staring at me like I am some sort of halfwit & that you have heard it all before" His response was to change stance & raise an eyebrow. I left th store in tears & very distressed. His derogatory manner, arrogance & hostility towards me was so upsetting I will NEVER go to the North Lakes store again. Shame on you Vaughan I feel with the awful attitude you demonstrated on Monday, you most certainly do NOT deserve a Managerial position, quite the contrary, you should not be dealing with honest customers. Post Script.... 5 minutes in another store Morayfield problem solved with care, attention, understanding & professionalism.
Terrible when it comes to printing services. Last time my wait time to collect printing preordered was an hour, I put it down to a bad day. But again this time it was 30 minutes with only one person being served in that time and 3 others waiting. The young girl at the counter was fantastic, she was doing her absolute best to handle customer trouble shooting, photos, lamination, and the photo kiosks so this doesn’t apply to her. But when you see two middle-age women just shooting the sh*t in the printing area behind her, doing nothing to help move the queue and not bothering to ask customers if they are just collecting, it’s beyond a joke. These women acted completely unwilling to help the young lady on the counter, and were too concerned about doing their own things and chatting instead of working as a team. These lady even rolled their eyes at the young girl who asked them a product question. Totally uncool and unprofessional.
They don’t even know how to use their own machine and don’t even let you know they cant process your order. Top it off when u call to check on the item they keep hanging up while on waiting line.
Come to pick up my printings, went to pick up point and waited for 5 mins but the staff were rather doing something else, joking around rather than offering for helps. I stared at them, and they saw me few times but turn around and kept talking. Went to other check out point to pay for stuff and the same lady, she had to serve me but never made an eye contact. Kept talking to another staff in front of the door and even checked her phone in front of me paying. How rude and lazy these people are. I would give them minus star if I could. Terrible service.
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