Ocean Grove Medical Clinic

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About

Ocean Grove Medical Clinic - General Practice Open 7 Days. Providing care to the local community and visitors to our beautiful area.

Story

The Ocean Grove Medical Clinic has been operating continuously for more than 50 years in Ocean Grove and Barwon Heads, providing high quality medical care for its patients and visitors.

It is owned and operated by local doctors, who also contribute to Australian medical education as a training practice for GP registrars and medical students.

Clinical Information
Our Services are provided by highly trained, locally based Australian doctors and nurses.

Doctors - The Ocean Grove and Barwon Heads Medical Clinics Benefit from the experience of 10 Doctors.

The majority of our team have studied in Victoria with the Benefit of some international medical expertise.

Impressum

Dr Barry Reid
Dr Robert James
Dr Chi Leong
Dr Andrew Mitchell
Dr Robert Hopkins
Dr Avinash Rajcoomar
Dr Jane Adcock
Dr Allara Barber
Dr John Prowse
Dr Jo Hur

"The Ocean Grove Medical Clinic is owned and operated by local doctors, providing high-quality medical care for patients and visitors in Barwon Heads and Ocean Grove. We have been providing general practice medical services to the region for more than half a century.Our medical clinic also provides 24-hour support to patients of the clinic and visitors to Ocean Grove, Barwon Heads and the surrounding area. A home visiting doctor service is available after hours by contacting us on 5255 1022, however if it is an emergency we urge you to call triple zero for an ambulance.Ocean Grove Medical Clinic’s after-hours medical services are provided by National Home Doctor Service."

Address: 75 The Parade, Ocean Grove VIC 3226, Australia

Phone: (03) 5255 1022

Website

State: Victoria

Zip Code: 3226

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: 10:00 AM – 12:00 PM

Update Info

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Reviews

I am sick and tired of this clinic and their policy not to see sick kids face to face if they have any cold and flu symptoms. The fact they push a face to face to a phone call with a 1 year old who is unwell and has a negative RAT test is beyond me. I’ve been going here for 20 plus years and I’ve had enough and will be taking my family to another practice.

This place is supposed to help people, however it brought a lot of distress to our family. We made a decision to move as far as possible from this clinic. We suggest everyone to do so if your mental health matters to you! The receptionists are rude, cold and very unhelpful. They never go beyond and have no idea what empathy is. Most doctors are half asleep, cutting corners and making wrong diagnosis and prescribe wrong/unnecessary medications. The final straw was charging us $5 late fee. My partner was unwell for 2 weeks flu symptoms, extreme fatigue and gastro that required ambulance and hospital and had the most useless Telehealth consultation. You should not charge people for consultation such as ‘have more fluids and rest’. He was not given even a blood test. Where is duty of care? My partner forgot to call them the next day to pay. He remembered only the day after. When he called the clinic the receptionist charged him $5 late fee. What a disgrace! Charging someone who was unwell? Seriously, train your staff properly. You have signs all over the clinic ‘treat the staff members with respect’. How about you start with yourself?

I went to this Medical Clinic today for the first time. I found their Covid practices to be A1 and that they are very concerned about keeping their patients and the wider community safe. The receptionist was very helpful and friendly and answered all of my questions regarding how to book a second appointment for the Pfizer vaccine.  I had Doctor Justin who was on time with my appointment that in itself was brilliant as I have been to other clinics where you can be waiting for ages , he happily answered all of my questions and was very thorough and efficient with giving me all the information I needed on the first Pfizer vaccine. I will be recommending this Medical Clinic to my family and friends.

Fantastic medical clinic. Pfizer clinics are ran incredibly smoothly & efficiently. All staff from receptionists, nurses to the doctors are friendly & highly skilled. Highly recommended.

I am a priority worker who recently was hired in the field. I called up to ask about getting the Pfizer Vaccine and they said that they are unable to provide me with one as they are saving them for the residents of Ocean Grove only. I am only 20 minutes away just not in Ocean Grove. How disappointing. I will be reporting this to the relevant authorities as healthcare workers are meant to be first in line.

I was very happy with how I was treated. All the staff were very professional and friendly. One of the nurses Jo that gave me my injection, was so gentle and made me feel very relaxed.

Nurse called me arrogant as I asked if I stopped breathing and possibly died because they wouldn't give me an appointment through telehealth because I had not been there. I understand the appointment, but calling me arrogant because I want help to breathe, makes this clinic seem like they will not be there to help me. I will not be going to this clinic and I hope they treat people better in future.

Reception staff were warm and welcoming, and provided a safe and seamless experience. Any queries particularly those surrounding COVID-19 restrictions were answered clearly and they did their utmost to help in any way they could.

I recently moved to the area, the service received from this clinic is the best I have ever experienced. DR Lambers makes you feel at ease, is caring and thorough. Couldn't reccomend enough.

Went in to get some pain medication for my 2 herniated discs. "We dont dispense narcotics here". Ok i said here are my CT scan results and the neurosurgeon referral which the Dr refused to look at as he stated "Anyont can type that up". Felt like a drug addict leaving the place. APPALLING

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