Novotel Melbourne St Kilda

Reviews, get directions and contact details for Novotel Melbourne St Kilda

About

Stay at Melbourne's premier beach-side hotel.

Products

Accommodation, restaurant, conference and event facilities

Address: 16 The Esplanade , St Kilda 3182, VIC, AU

Phone: (03) 9525 5522

moc.rocca@6051h

State: VIC

City: St Kilda

Zip Code: 3182

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

Update Info

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Reviews

Small but well appointed room. Extra pillows and blankets provided. Check-in was fast and no fuss. Staff were extremely helpful and pleasant, for example had an issue with my shower but once reported it was fixed within the hour. Restaurant had good range of food and beverages on offer at reasonable prices and the quality was excellent. Wait staff were also exceptional. All up i really enjoyed my stay and wouldn't hesitate to go back.

We stayed for one night and loved the location. The staff were very friendly, and having on-site parking was handy. Unfortunately, the heating/air con in our room wasn't working, and was stuck on 20 degrees the whole time. It was very cold in the room as a result. The helpful staff credited the cost of the parking as a result of this, which was well received by us. The bathroom wasn't clean, with lots of long black hairs in the bath and shower. The bathroom sink tap was so stiff that when the kids tried to turn it on, it turned to full on, and sprayed all over them. The bath plug doesn't stay in the hole while the water is on - defeats the purpose of having a bath. The height of the shower doesn't suit anyone over 5'6, it's tiny.

Rooms where clean, service was good, food was fantastic, and the best beds I've ever slept in but heating and cooling was terrible. The shower was almost too small for me to get under I'm 5 ft 4 and the bath leaked badly. My family had booked two rooms months before coming though they had been given to other people when we arrived, and the microwave/free wifi we had been told we would have was non existent. It wasn't worth what we payed but again there where upsides just not enough of them to want to go back.

The room was clean and the staff were friendly. I like the idea of the free drink on arrival. The room for one of our part was not quite ready when we arrived, apparently due to a mix up at booking stage but the staff tried to rectify the situation as quickly as they were able. Some minor repairs would have placed the bathroom at a higher standard but overall we enjoyed our stay.

We booked in for six nights and didn't use our car once.  The proximity of public transport and eateries was amazing.  Also the way the staff went out of their way to make  our stay so enjoyable.  We enjoyed the buffet breakfast facilities and the late afternoon snacks and drinks in the bar area. Our room was lovely to come back to after a busy day walking the bay and experiencing the art galleries in the city.

We stayed for two nights at this hotel and it was perfectly placed for what we wanted. The desk staff were very helpful, both at booking in, and during our stay throughout. We dined in the hotel restaurant on our final night, and once again the staff were brilliant, both in the service given, and just chatting with us whilst ordering. I must say the food was fantastic, and reasonably priced, worth trying, even if your not staying. The only slight down point would be the showers. Although ideal for actually showering, the glass trying to keep the water off the bathroom floor could be better designed. All in all, would have no second thoughts of booking this hotel again

I was thankful for being upgraded to one of the penthouse suites, but I must say the decor is very dated and has been for a very long time. We have stayed at this hotel a few times now and it has not changed! The food is very average, all though i did enjoy the two dips I had with the very thick chips and the onion rings. There needs to be more selection on the menu. The service in the bar area was very ordinary and the coffee is average.

Housekeeping staff were excellent - they are so friendly and helpful, nothing was too much trouble. they are wonderful staff representing your hotel. Location couldn't be better, central to all transport. Beds are fab - so soft and comfy. Good, quiet hotel, close to all amenities. Only thing I didn't like was the daily fee for parking and that I couldn't open my windows. Otherwise, excellent place to stay.

The rooms were presented well and extremely comfortable,  but our experience otherwise wasn't great. The plugs didn't fit so we couldn't enjoy the spa and the kids couldn't bath. The room service menu didn't provide for children and the dining was very average. The beds were outstanding and so comfortable though!

The Novotel looks modern from rhe outside. Check in was promt. The WiFi was good. The car oark is well lit and the parking spaces generous.  The buffet  breakfast was well cooked and generous.  The breakfast room was well run and very clean.  The location in St Kilda was very close to the Esplanade Market and Auckland Street was nearby.  Now the down side: We were allocated a room on the 5th Floor., opposite a bank of 3 lifts.  We  could hear their aged  mechanisms straining up and down all night.  Since our door was not soundproof, we also heard the other guests coming and going.  The carpet in our room was loose, and moved when you walked across it.  The shower was above the bath.  Ask for more pillows.  The ones supplied were 3cm thick.

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