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Noosa Civic Family Practice

  1. Noosaville
  2. Noosaville Doctor
  3. Noosaville Health
  4. Noosa Heads Doctor
  5. Noosaville Family Medicine Practice

Reviews, get directions and contact details for Noosa Civic Family Practice

Noosa Civic Family Practice
Address: 28 Eenie Creek Rd, Noosaville QLD 4566, Australia
Phone: (07) 5447 1952
State: Queensland
City: Noosaville
Zip Code: 4566


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 12:00 PM
Sunday: Closed

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Reviews
Sadly Heather has lost all empathy. And yes the last 3 years have been tough for everyone. If this is the industry you have chosen to rock up to work each day, it is no excuse to blame COVID. Good Customer Service and problem solving is a big part of the medical receptionist role. Remember this please.
I just noticed that my daughter had run out of her prescription for her meds. I spoke to Kirsty and she offered me a appointment today but I have to work. I asked for a phone consult and she said no. These meds are not to be stopped immediately because her body would start experiencing withdraws. I asked again if he can please give her a script. Kirsty said that it is my fault that I forget my daughter’s meds and I’m just like the other 50 people that call a day asking for scripts. Kirsty also said that because of “people like me” doctors run late and have to catch up. I tried to defend myself and she slammed the phone in my ear and hung up. It left me feeling quite upset because this is a doctors surgery and we are humans at the end of the day.I called again and asked for a appointment time and Kirsty refused to speak to me and put me on hold. I eventually spoke to another receptionist and we have a appointment next week. They don’t even care. Very sad to have experienced such unprofessional behavior. At our appointment the Practice manager Heather asked to speak to me. She repeatedly called me a liar in my face and denied how the receptionist treated me. Oh my goodness how can a Medical Centre employ such rude people. Never going back again.
Ridiculous questioning and advice given and presumptuous from the second we walked in. No effort to read about who we are with 10 years of records on file..small file at that. This is our regular Doctor who lost contol of simple communication no human empathy. Terribly upsetting experience, my 10 year old distraught with poor behaviour of Doctor. So much more I could say but the best option is to move Doctors. There is no excuse for the unprovoked attitude of the Doctor we visited which we pre booked a week advance . 10 years of coming to this clinic. Thankfully we keep well and we don't visit often at all.
This medical centre is wonderful - the staff at reception are always so helpful, polite and sympathetic. If you are looking for an amazing female doctor then Doctor McComb is for you. She takes all the time that you need, listens, and goes out of her way organise the appropriate plan for your health. I wouldn't go anywhere else.
The doctors run the gamut from reasonably helpful to having a spectacularly bizarre lack of knowledge that occasionally borders on tragic comedy. I've also often encountered a bedside manner so abysmal I was made to feel like I was under criminal interrogation. Though this is not uniform Some of the doctors are wonderful.
After having a few not-great experiences with medical centres on the Sunshine Coast, I'm really grateful to have finally found Noosa Civic. Super friendly, knowledgeable, and miracle of miracles... they always run on time!
Dr Hantom has been looking after me for a few years. She is gentle and thorough. I have no hesitation in saying she is at the top of my list of preferred Dr’s. The reception staff and nurses are alway helpful, polite and professional. Can’t ask for more....
Terrible to hear that doctor there only care about money more than people themselves, they should be embarrassed how they treat Marine by putting her more stress during pregnancy
Dr Hoffman has the highest level of expertise and efficiency ever seen. I travel far and wide to this medical centre his help is well sort
Since my first visit I've been impressed. Dr Goss is proactive, friendly, helpful, always has time for questions and explains things well. Thank you :
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