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National Storage - Hawthorn

  1. Melbourne
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  3. Hawthorn Storage
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Reviews, get directions and contact details for National Storage - Hawthorn

National Storage - Hawthorn
"National Storage Hawthorn can offer a tailored storage solution to suit your needs. Hawthorn is part of the National Storage group nationally and we are one of the largest providers of storage in Australasia. Our Hawthorn location carries a large range of moving supplies and our team are trained in the exacting task of efficient and cost-effective storage. Visit our Web Site for details of features and services available at Hawthorn."
Address: 660 Burwood Rd, Melbourne VIC 3122, Australia
Phone: (03) 9813 2044
State: Victoria
City: Melbourne
Zip Code: 3122


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

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Reviews
Seem very friendly, accomodating and easy going. Really happy with my interactions and dealings with them so far!
Would not rate with any star if I could. Have been at this storage site well before it changed to National Storage. Called the Manager A....x regarding the pricing compares to another storage nearby. He has an attitude that if I don't like it I can move else where. I asked to speak to the Area Manager which he said he could not provide the contact details and said he will ask him to call me back. It is now 10 days and I still have not heard from the Area Manager. Called and spoke to the manager A...x again today as I have not heard from the Area Manager and he said he will give him the lip service. In this day and age...no customer means no business, the director/s of this franchise place would be please to hear of a mass exit. RIP National Storage Hawthorn.
I called about if they were open , to pick up packing material . They guy on the phone didn't listen . Kept telling me need to balance at 4.30pm to shut at 5pm . After asking more than 3 times "what time they open " he told me . I arrived a few days later, to pick up butcher paper & look at the cardboard . Same guy talk over you and not listening . Step up your customer service I will buy from Bunnings from now on
Good service from hawthorn. However the head office refunds department doesn't return calls or emails, give me an update on my refund. When I call they all say we will get back to you and never do. I can't say I'm too happy with their refund process service.
The service is terrible, man you gotta watch your attitude.
Terrible. I arrived to retrieve a package, the guy went and looked for 1 minute, came back with the wrong package. Then he let me come in to look for it, but he gave me less than a minute and then led me out the door. I showed him my text message confirming the package location, but all he did was say "goodbye" and shut the door. I couldn't believe it.
I went here to pick up a parcel...didn't realise that some parcels were being dropped off here. The interior reception needs an update, at least a cover of paint. The parcel register system they were using.....well they called me to tell me I had a parcel there, when I turned up they couldn't find it in the system under my name. At least the person assisting was helpful.
Not really sure what the point is of having advertised closing times if you're going to close much earlier than what is advertised online and on the sign outside the office.
Good Storage place for anyone who wants to keep there luggages secured. Best thing about them is the price. Usually, new customers are offered 50% discount when they take a storage space. If you’re moving out of the country for few months and don’t have any space to keep your luggage, I recommend this place.
I arranged a 1 week rental and was charged for a month. It took me hours on the phone to try and sort things out. This company is horrible to deal with.
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