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My Beauty Spot Doncaster (Opposite Jb Hifi)

  1. Doncaster
  2. Doncaster East Beauty Supply Store

Reviews, get directions and contact details for My Beauty Spot Doncaster (Opposite Jb Hifi)

Address: Doncaster Shopping Centre, Doncaster Road, KG 13A (opposite JB HI FI), Doncaster VIC 3108, Australia
Phone: (03) 9840 1687
State: Victoria
City: Doncaster
Zip Code: 3108


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Amazing service from Sean when I purchased a new phone/plan. He went over and above to assist me. Had delays porting from one service to another not his fault. He checked every day and provided me with updates until my service was active, this was during the Xmas period when the store was busy from open until close. Amazing amazing service!!!! Also the security guard at the front of the store is delightful, she always tries to assist customers wherever she can!
I was told to wait till the next staff can serve me. I stayed. However, people who strode in after me were served. The security was then suspicious of me waiting there for a while and then enquired "if everything was okay". Then they asked someone to help me out. I cannot assume and accuse you of treating me poorly because of the way I look, but a morsel of kindness to people will go a long way. Also, the JB staff are not inclined to have a word with the customer. "Negotiable deals are part of our everyday promise." But the staff rush you to move on... There is a very good reason why people gravitate towards purchasing online and avoid the brick and mortar stores. Last-minute gift shopping is one of the reasons why you are still in business, else you will be just a glorified pickup spot. Train your staff to be considerate.
This is now resolved by other team members. Thank you, guys! So I am happy to re-rate it to four stars. One star deducted for the poor performance of the original 3 team members. I purchased movies for 2 for $20 deal, 2 for $30 deal and 2 for $40 deal, but got charged $99.98 instead of $90. They wasted nearly half an hour, had three people looking at it, but couldn't give me refund due to system limitation. Also wouldn't cancel the order so I can get my money back and repurchase due to system limitation. Absolutely disappointing. Had to leave without resolution as time was late and babies were crying for sleep.
Although certainly more cramped than other JB stores, due to its 'bottleneck' entry, Doncaster is always reliable in terms of getting anything I may need from JB at any given time. A particular shoutout to Casey at the Microsoft Computers counter, who was charismatic and helpful when I was seeking advice on a new computer, as well as Sean G, who was equally fantastic, repeatedly dealing with my frugal ways and multiple visits to secure the best price for said computer, as well as providing additional assistance in terms of comparison with other devices and information during the particularly busy Christmas rush. Management should at least give these gentlemen a pat on the back, if not a raise!
Staff have done fantastically over this Christmas period. Had nice folks help with monitors/sound a few weeks ago and yesterday they were getting slammed but managed to secure the last phone JB had for us. Legendary people.
Always busy, sometimes is difficult to access to a staff for help. But when you need some pro advice regarding about the product, they are well trained and kown what their product and promotions is, which is important to the customer. Recommend to shop here, but with patience.
Went in with a warranty claim in the middle of silly season. Jakson and Jeht were so patient and helpful in fixing my problem, going above and beyond to help me while it would be easy to get flustered and frustrated with a warranty claim in the busiest period. Thanks heaps.
I was looking for bargins but didn't buy anything this time. Many of the big ticket electronics and gadgets I have ever bought were from JBHiFi stores. I love looking at the stuff they have.
Ordered a TCL mini LED TV 75” in November and said it’s going to be delivered beginning of January to be find out it won’t be delivered until end of March. Store manager and the sales team is hopeless finding the details of when they are going to receive stock. Called TCL directly to find out when’s the next shipment coming to VIC for backorders. So there’s only 27 TV’s coming In January and the rest is coming end of Feb. With the shipping delays and other circumstances you won’t be able to get your TV till middle of march or end of march. Managers in store don’t know what they are even talking about matter of fact they don’t even know the supplier. Please provide proper training to your staff and managers.
Thank you to Will and all the staff at JB Doncaster. I had a few items and Will was so professional and supportive during the purchase. A wonderful representation of the company and amazing customer service. All the staff I spoke with were all so friendly and helpful. I will always shop at Doncaster JB thanks to the great staff!!
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