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Mr Vitamins

  1. Chatswood
  2. Chatswood Discount Store

Reviews, get directions and contact details for Mr Vitamins

Mr Vitamins

About

Australia's largest retailer of Supplements. We aim to provide Australia's best prices along with the best health advice from our team of qualified naturopaths.

Address: 324 Victoria Ave, Chatswood NSW 2067, Australia
Phone: (02) 9415 2866
State: New South Wales
City: Chatswood
Zip Code: 2067


Opening Hours

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 6:30 PM
Saturday: 8:30 AM – 6:30 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews
I have been coming to Mr Vitamins the last 4 years now and I have been nothing but astounded by the great customer service they have provided. Their employees have such in depth knowledge of products they were able to provide solutions to all my health and fitness needs, with special thought into specific products I can take with my allergies and other medicine i was taking at the time. Their selection of products are fantastic great brands at even better prices. So for anybody looking at a store that can provide you with astounding customer service through individuals who actually care about you health and fitness i couldn't recommend Mr Vitamins enough
7 years ago (26-05-2018)
Today I visited the Chatswood store at noon, the staff member offered assistance to a young lady standing next to me, while he totally ignored me even I walked into the store earlier than her and stayed there searching for products for quite a long while. He also acted pretty rude at cashier. I hope that he was not racial profiling his customers. I have to say that another staff member in European descent (working with him at the cashier) is more professional. Glad to get his help or I would take even longer to locate the Olive Leaf Extract tablets.
7 years ago (13-05-2018)
Didn't have a great experience with this company. Purchased Vitamins online and did not receive what I ordered. I was then told I had to return this incorrect item I had received and they would send me out the correct ones. I was not happy with this and said if they wanted to organise their own courier to pick up the incorrect vitamins they are more then welcome to. I was then told the product I had ordered was out of stock and it would take them a couple of days to source them and send it out to me. Once again I said this was not good enough. Apparently I am being sent out the right vitamins today but really not confident in their services. Very disappointed as this was the first time I had ordered from them. Hopefully I receive my correct order soon.
7 years ago (15-03-2018)
1st time customer. Not sure I'll return! Purchased online. Wrong product delivered. Being told that I had to send product back myself (1st bad point I had to go to post office which was out of my way but I did that anyway in good faith). That is why I ordered online in the first place! Promised to get my correct order straight away -- 2 weeks after I still didn't get my products. Rang and left messages with my order number. Emailed. No reply. My final email, I emailed to let the company know I was cancelling via PayPal. Within 1/2 hour someone called back. Worse experience ever. Added to the list of bad experiences -- a week later someone rang just saying he was returning my call. Doesn't seem to me, you have any system in place to deal with this issue. I read another review. Similar case here. (Wrong product sent, had to physically return that wrong product -- agreed with previous review -- you should organise a courier to pick up not me going to post office to return it. It's your mistake!) all up ~ 3 weeks and more before I received my products with dramas of chasing you up. Not a small order (Doesn't matter anyway whether it's a small or big order) I wish you train your staff, have a better system to deal with online orders. Not sure I'll shop with you again. There are 3-4 companies I shop online. Thought I'd try you out. An online NZ company I usually order delivering theirs within 5 days!
7 years ago (31-03-2018)
People there are nice and professional. Thanks for the staff Grace Yau's patient on clearly explaining all the health products. She is a great staff who is able to speak Cantonese and Mandarin
7 years ago (02-03-2018)
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