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Mike Carney Toyota

  1. Garbutt
  2. Townsville Car Dealer

Reviews, get directions and contact details for Mike Carney Toyota

Mike Carney Toyota

About

Mike Carney Toyota specialises in selling and servicing New & Used Toyota Cars

Products

Cars Sales, Car Servicing, Car Parts, Car Finance, 4X4 & Aftermarket Vehicle Accessories, Car Buying



"Every day, we move a little closer.We’re on our way to a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at Toyota—no matter what today throws at us. By staying committed to superior quality, constant innovation and respect for the planet, we aim to exceed your every expectation on this journey."
Address: 154 Duckworth St, Garbutt QLD 4814, Australia
Phone: (07) 4759 4200
ua.moc.atoyotyenracekim@ofni
State: Queensland
City: Garbutt
Zip Code: 4814


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
From the day of ordering my car I cannot fault Mike Carney Toyota staff. They kept me up to date on each step of the vehicles progress. The eta was spot on and a special thanks to Rick for his patience and willingness to show an old head the mod cons of the vehicle
Would give them a 0 in customer service if I had the option. Called previous owner of the vehicle and cancelled the service when they said the car had been sold. Staff then proceeded to tell us that it was OUR fault that the car was not booked in despite having screen shots to prove that we had done our part. When picking the car up my wife was told she didn't look like she could afford the car. This was only a small portion of what happened in 1 service.
Worst Customer Care Experience!!! I visited this dealership to enquire about a new car. The receptionist was abrupt and discourteous, struggled to understand my simple query, instead made a presumption that I was there to buy a car to use it for Uber!! as interpreted by her clarification later She also had an attitude when I insisted on speaking to a sales rep. This was after leaving several messages over the phone earlier. I had an unexpected phone call on a Saturday by a sales rep Liam to inform that they have 3x cars Kluger in stock, with one being the demo vehicle that I could try if I visited their showroom that day. I did visit their showroom only to be told that the car had been sold which was literally 30-min from the time I received the phone call. Instead, I was shown the other 2x expensive versions of car and another smaller car without me asking. I was also made to sit and watch a promo video on a screen, before informing that the car in question was non-existent. What a joke. I'm used to good customer care at other dealerships abroad, but this was a shocking experience by any standards! I will certainly not be buying a Toyota, at least not from this dealership and will go a step further to advise my hospital work colleagues to steer clear of this awful dealership. NB: Please don't bother writing a stock response with advice to email or contact someone at your firm to deal with my queries, as I'm not prepared to waste my valuable time any further. I'd strongly advise you to take a look all the negative reviews that you've received so far on Google and learn from their feedback.
Loved how easy the process was. Bought a brand new RAV4, Sean was my salesman and he was very good from start to finish! Highly recommended Sean as a salesman :
Rhyan did an amazing job helping us with a new vehicle at short notice, couldn't have asked for anything more. He is a great asset to your team.
Great pick up service. Driver is VERY customer focused. Good dealership
Will never go anywhere else for my car. I made the mistake of not going to Toyota and learned my lesson. Service is excellent
Over the years I have bought a new corolla and camry and now looking for a van around $50,000 I live say 7 klms from carney and I'll continue to buy from toyota ayr.
Have had nothing but trouble with the service from earlier this year. I organised a test drive with one salesperson, had a different person on the day, the original person left never heard back from the person who took me on the test drive and have had 2 more salespeople since then. When spending over $50k on a car you would think you would have outstanding customer service. Production of my vehicle is yet to commence so it's going to be a long process between now and receiving my vehicle.
The staff are so helpful and the coffee van has the best brews awesome job thank you all cheers.
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