MELTON SMASH REPAIRS

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Address: 99 High St, Melton VIC 3337, Australia

Phone: (03) 9747 2144

Website

State: Victoria

City: Melton

Zip Code: 3337

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: 7:30 AM – 5:00 PM
Sunday: Closed

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Reviews

Please don't go here, worst customer service, no updates, you have to keep calling them to know the status, since they provide a hire car through another service, they tell you, keep using the hire car even for 2 years or more. Ultimately after many visits and calls when you get the car fixed you need to go back again to get wheel balancing done or something they missed. No cleaning outside or inside after keeping the car for almost 1 year. Very bad customer service wouldn't recommend or go there ever.

I chose this place based on other reviews and i can honestly say i was treated so well. My window fell into my car door and they did a repair job for me and were so kind about it I was just gobsmacked. Thank you to the gentleman who helped me today and who showed me such kindness and generosity. I'm new to the Melton area and I can assure you if my car needs work you will be the first place that I come to.

Do not get your car repaired from here. Went to them for a quote. Said they wouldn’t be able to do a job that looked like new, and that it would cost $1500 plus a brand new bumper. Absolute rip off. Went to smash repairs south Melbourne, did the job for $800 and you can’t even tell the car had been damaged

Went from a really good experience to a bad one very quickly. Seemed heaps friendly and helpful then took me a month to even get a day to have my car quoted as they lost photos and I had to go in again and then when I finally did I was quoted a ridiculous amount and got it quoted somewhere else about 4 grand less and when I tried to question why it was so expensive I was fobbed off. Feel completely taken advantage of and screwed around before I even got my car in, glad I went elsewhere. I hope their work is better than their service because it’s been 3 weeks since I finally got it in and they still haven’t even sent the quote to my insurer even though they have told me they have multiple times. Super unorganised and a bit of a rort is my experience sadly as they seemed so genuine at first.

Very happy with work done on my car , Chris went above and beyond to fix everything  on my car to make it look  brand new, highly  recommended  , Thankyou Chris and Tina for all your extra effort  will supply photo when I can   most appreciative  of your expert work..

Melton Smash repairs went above and beyond for my partner. Amazing customer service & the guys certainly know what they’re doing!!! If I could give them more then 5 stars I would. Highly recommend!

Brought in a spoiler to get quoted for paint, on Tuesday 30/11/2021 and they quoted me $250 which is fair, they promised me the job would be done on Thursday, I came on Thursday to pickup my spoiler and they said it was in primer very important point and that it would be done on Friday. Called up on Friday and they said it needed more repair and that it would be done on Monday, called up on Monday and IT STILL WASN'T DONE and told me to come on Tuesday. I came to pickup my spoiler on Tuesday the job was done although it was a very sub par job, it had a wavy uneven finish. and they wanted $350 instead of the $250 they quoted earlier cause they claimed that it needed more repairs done that's why they took till Tuesday and that's why they want an extra $100, But remember when i came on Thursday they claimed that my spoiler was already in primer and if you know anything at all about panel beating, the process of repair of the item is done before it gets sprayed with primer. After a long tiring argument we came to an agreement to pay $320. Then the boss gave me back another $20 so i ended up paying $300. They are money hungry crooks. The lady in the front is very rude. Bad paint & prep job, bad customer service, bad waiting time. STAY FAR AWAY!

Fantastic experience with this organisation. I met Chris and asked for a quote for my car with two small incidents.... both Chris and Tina were very happy and welcoming and then Chris completed the repairs on the spot and within a very short time. This was my first time using Melton Smash Repairs and whilst I hope to not have another accident these guys will be my first and only port of call for repairs. Great job Chris and Tina and you really show that there is still customer service in the area... have a great day guys.

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MELTON SMASH REPAIRS

Reviews, get directions and contact details for MELTON SMASH REPAIRS

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