Melbourne Roofcare and Gutters

Reviews, get directions and contact details for Melbourne Roofcare and Gutters

"Melbourne Roofcare and Gutters is a team of roof repair experts providing trustworthy, affordable, and quality services to protect your home from the hazards that can be caused by roof damage."

Address: 43 Glenvale Cres, Mulgrave VIC 3170, Australia

Phone: (03) 8307 0403

Website

State: Victoria

City: Mulgrave

Zip Code: 3170

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews

It started very positively with a prompt professional response to inspect and quote and then carry out the work to restore my roof which was leaking.  When the work was completed on time and within budget I thought we had a great outcome. I was even given a 10 year guarantee.  Then the problems started.  The roof continued to leak almost immediately.  To their credit they did come out to try and repair the leak many times.  This went on for more than two years and many, many attempts to fix the leak permanently.  But as time went on they became harder to reach and even harder to get to come out and fix the problem.  Eventually they stopped answering their phones altogether and I lost contact with them. The main office number was also disconnected.  I was in the process of commencing legal action to get a resolution but I was selling the place in the process.  It was during the sale process I had a builder inspect the roof. He was able to fix the problem once and for all and with the results and level of quality that should have been achieved by Melbourne Roof Care originally.  I could have proceeded with legal action to recover my costs but decided against it as I was moving forward and had resolved the problem irrespective.  The builder who fixed the roof told me it was the worse workmanship he had seen in his 20 years experience as a builder. At one point he almost fell through the roof because these guys hadn't properly repaired or secured the battens. They were literally hanging by a thread.  He took a video to prove how bad it was and the footage really shocked me.  So if these guys are still around, or have come back “online”, please avoid them at all costs.

I had a similar issue as the one by Sam Gribbleson.  Shotty workmanship, many attempts to contact them, delayed responses for a while and then no response. But worst of all my roof has continued to leak.  What I also found very interesting is the review on here by “Billy O’Neill”. If you Google this guy you will see that he has posted a strikingly similar review before for a different company expressing the almost identical review he submitted for Melbourne Roof Care. The interesting part is that Billy O’Neill runs a roofing company!  ***Edited*** I find it interesting that after they removed a post or it was removed for them after being caught out having someone post for them, two new "favourable" posts appear at exactly the same time. Coincidence?

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Melbourne Roofcare and Gutters

Reviews, get directions and contact details for Melbourne Roofcare and Gutters

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