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Medicross Helensvale

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Medicross Helensvale
Address: 3 Sir John Overall Dr, Helensvale QLD 4212, Australia
Phone: (07) 5573 2122
State: Queensland
City: Helensvale
Zip Code: 4212


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: 8:00 AM – 12:00 PM

Update Info

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Reviews
Despite an email confirmation of my booked appointment shown to staff, i was told i had no appointment and must have been " bumped off ". No apology or sympathy. Only offer to see a male doctor i had never seen before, when i specifically requested a female doctor. Despite this being their own mistake no offer to squeeze me in with the doctor my appointment was with. Given i only required a small time with her this is a joke. Just because it is a busy practice doesn't mean patients should be treated with zero care, because it means nothing to you if they dont come back.
8 years ago (30-04-2018)
Nice staff and a female doctor. She was caring and professional and took her time. They also have fun kids play corner and colouring books!
9 years ago (28-06-2017)
I have been going to medicross about 3yrs They have a great reception staff, and wonderful doctors very thourough, and caring. My thanks to all the staff. My regards to all Terry
10 years ago (20-02-2017)
Excellent!! My children have been seeing Dr Raju for the past 5 years! Absolutely fabulous doctor, always goes above and beyond! People whinge because there is always a wait, well most cases cant be solved in less then 10 minutes which the doctors are expected to work within, would you rather wait and know your doctor will listen to you and explore every avenue, or would you prefer to been seen instantly and be rushed out with possibly wrong diagnosis/medication because your 10 minutes is up? On more then one occasion i have made an appointment for one child for the following day only to wake up to two sick children and its nice knowing Dr raju will always see/prescribe the other child. My 3 year old daughter was recently very sick and admitted to hospital, when i returned a few days later for a follow up all the reception ladies were very concerned and wanted to know how she was doing! My 5 year old was recently hit in the eye with a folder while at school, being a "special needs child" who doesn't like his face/ears touched i was anxious on how he would go being examined and treated by a doctor. Dr Dan fitted us in within the hour and was EXCELLENT...very understanding, very patient with him, managed to look in his eye, put pain relief drops in,a dye and again viewed it to find a laceration to his cornea. Fitted us in 2 days later for a follow up. Again, can not believe how well it was. My son now calls him "the funny doctor". Wouldn't want to take my kids anywhere else!!
12 years ago (03-09-2014)
Wonderful kind and understanding.
9 years ago (27-05-2017)
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