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Reviews, get directions and contact details for McDonald's New Plymouth

McDonald's New Plymouth
Address: 50 Eliot St, New Plymouth 4310, New Zealand
Phone: 06-757 9936
State: Taranaki
Zip Code: 4310


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I'm just gone say 4 star. Because when you pull the big mac the stuff slowly falls and it's hard to correct. Staff are a blessing some people are out right dirty not these guys
The man working the drive through with a shaved head was very VERY rude when I asked for sauce for the dry chippies, I am appalled at the lack of customer service at this restaurant. He should be fired
3rd time in a row. Disgusted.n1st time - hair in my foodn2nd time forgot my burgern3rd time forgot my maple syryp with hotcakes which just ruins the meal nobody likes hotcakes without syryp cause its all dry.
We went to the play area for the kids. The room was dirty. The tables and floors were not cleaned at all. There was an unpleasant smell and no proper ventilation.
Very bad service. I went into the walk-in area at the front entrance around about 12.30am wanting to make an order. I was ignored by several staff members who weren’t even busy and were playing on their phones. They definitely knew I was there waiting but continued to ignore me. After 15 mins of waiting I was eventually shouted at by a very rude and patronising young woman that they were only accepting orders from the drive-through. During the prior 15 mins of waiting I also witnessed the same woman verbally abuse someone through the drive-through window and laugh at them with her co-worker. After she told me drive-through only, a man came and quite rudely slammed the door shut on me as I was leaving. I don’t understand the point of keeping the walk-in area open if they aren’t going to be accepting walk-in orders. They have the staff to serve customers and make the business money, but appear too lazy to do so. Management needs to be aware of this. This is not the first time this has happened, but it will definitely be the last time as I will not be coming back.
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