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Reviews, get directions and contact details for McDonald's

McDonald's

Story

Open 24 hours



"McDonald's® has been New Zealand's favourite family restaurant since 1976. For almost 50 years, we've been providing millions of Kiwis with quality food that is served with a smile. With over 160 locations nationwide, Kiwis don't have to travel far to find their classic Big Mac and fries, a Happy Meal for the kids, or a great tasting cup of barista-made coffee. Almost everything we serve is sourced locally, and we take pride in supporting great New Zealand suppliers & their quality ingredients. There's dine in, Drive Thru & take out options, plus McDelivery® through our selected delivery partners and you can also keep track of the latest offers via the My Macca's app. We're also proud to be the mission partner to RMHC® New Zealand."
Address: 935 Fergusson Dr, Upper Hutt 5018, New Zealand
Phone: 04-528 4067
State: Wellington
City: Upper Hutt
Zip Code: 5018


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Every, Single, Time, the staff only give half of your order, and when you confirm with them everything is in the bag, they say yes. I can't recall the last time I entered this place and didn't have items missing from my order. This place NEEDS a team leader that can actually run a team and not a bunch of teenagers that don't care.
I am very disappointed! The manager working at 7:20pm on Thursday 22nd August was so disgusting! She was so rude to customers and employees! When I was waiting at the counter it took 5 minutes for someone to help me when people were clearly free! Some employees even on their phone or buying themself food, when I finally got helped by the manager, she was so rude! I had a problem with one of the machines and she was not kind about it at all! Like how was it my fault that YOUR machine wasn’t working? And then when it was fixed she sighed and rolled her eyes. Get better staff!
Some of the worst Maccas I’ve had. Stale Pattie that felt like it had been sitting in the warmer all day and missing ingredients from the hamburger!!nDo they not have any idea of customer service?
4 weeks in a row we have ordered for delivery.n4th week no straws with the drinks.nNo spoons for the sundaesnThis week burger not even wrapped.nnWorst McDs best to avoid.nWe won't be going for a 5th week
Ordered a $40 Shared Meal through the drive-thru , which I thought included the giveaway glasses , upon receiving my order I enquired about whether my order came with the giveaway glasses. It would seem that the staff have no clue about this giveaway as the staff member shrugged his shoulders and gave me a 'dunno'.nQuite disappointing and very misleading...sort this out please Maccas...or BK will get my custom next time.
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