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Reviews, get directions and contact details for Manukau City NZ Post & Kiwibank

Manukau City NZ Post & Kiwibank
"Our NZ Post team are here to help with all your delivery needs. Services available at this location are: Post a parcel/drop off, Post a letter and Counter Bill Payments. Visit us in store to find out how we can deliver for you."
Address: Westfield Manukau City 5 Putney Way, Manukau, Auckland 2104, New Zealand
Phone: 0800 081 190
State: Auckland
Zip Code: 2104


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 3:00 PM
Sunday: Closed


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Reviews
Went to NZ Post Manukau to inquire about a parcel that was unable to be delivered to my address. The man at the counter told me to go 86 Plunkett Avenue which is the sorting facility which has its office closed on weekends. Please before giving addresses make sure staff know NZ Post processes. I really don't appreciate driving across town for nothing.
Just okay - don’t have negative comments or whatsoever staff are very accomodating. The coffee shop inside even lend me over a scotch tape and scissor to fix my ripped parcel. So all in all, I had a good experience so far
Thankyou to the staff @ NZ Post Putney Way for treating your customers fairly. I was turned away last week by VTNZ branch Cavendish Drive for not having a mask. The Indian lady at the counter at VTNZ refused to serve me. I then came across to you guys and your counter sdaff issued me my new rego without a problem. I want to highlight that I thave been in your branch on several occasions not wearing a mask and each time my experience has been positive. There has been no discrimination from the staff there but a willingness to help and the important question often asked of me "is there anything else I can do for you today?" Well-done Team on putting your customers first. 5:stars.
This post office tried to full out scam me. They quoted a parcel $40, untracked and said it would take 3-4 weeks. I used print and post online and it was $25, tracked and would only take 3-10 days. The person who served me clearly wanted to make sure all the air she measured would make it safely to its destination.
The person at the counter at Manakau PO needs replacing ... He's an arrogant person who takes his feeling of inadequacy out on customers. Read the comments. He's giving your PO negative comments. And please don't give me the following as a reply, your form letter reply to all complaints ...we’re sorry to hear about this, it doesn’t sound ideal. If you would like to discuss this further, you can submit a complaints form on our website and we’ll be back in-touch as soon as possible:
Didn't know that the nzpo also acted as customs aswell. I am so upset with the customer service at this nzpo, I literally had to leave and take my box to another nzpo where I wouldn't have to deal with the snooty customer sevice. It's one particular person who felt the need to take it upon himself to tell me I couldn't send my coconut oil to the States regardless of being told by his senior when he asked her, it's okay. To makeup for embarrassing himself, he proceeded to tell me I would need to bag it as if I have no common sense to make sure the bottles are secure with paper and plastic wraps not to fall around. I snapped at this point and left. Maybe next time, stick to your job description.
Cannot stand the man that works here. Obviously looking at other reviews, I’m not the only one. So sad that the botany junction one has closed down there was a lovely man that worked there. I have literally started using other shipment providers now, although u pay more u get better service.
Nowhere to park. idiots behind counter. Will never go there again. Better to drive to Botany where staff are courtious and know what they’re doing Regards Rob PS $9.10 to post a tiny weigh nothing parcel to Kaitia. Cheaper for door to door courier to pick up from my home
I found the service experience not great at all. I'm a small business and I requested to have my parcels to go with the NZ courier staff who arrived to pick the mail. However they said they needed to scan it which I have already paid for before they hand it to the courier staff. No queue, no care, I would have died with the looks they gave. I think some people think they're better than others because we are there using the services. It's happened too many times and I'm sick of it. I normally use NZ Post Papatoetoe, however due to queues out the door most time I didn't have the time to stand in line with my child, I've not had any issues with delivery from them. Manukau hmmmm I'm done with you people and your service.
Drove around 6 times, no parking. No car park close by either, its a 8-10 minute walk from the cloest parking lot and crossing streets just to get there. Ended up driving to Mangere Bridge post office instead, really silly to move from a convenient location to nothing at all. Atlest I can walk, what about the rest of the population. Nothing againist the staff but whoever made this decision to move this office, did not think or care about the general public's ease of access.
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Directions to Manukau City NZ Post & Kiwibank with public transportation


Manukau Bus Station 240 meters
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AIR
Ronwood Ave/Sharkey St 320 meters
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Manukau Station 340 meters
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Great South Road/Ronwood Avenue 380 meters
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Manukau Train Station 420 meters
Eastern

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