Mantra Legends Hotel

Reviews, get directions and contact details for Mantra Legends Hotel

Address: Cnr Surfers Paradise Bvd and Laycock St , Surfers Paradise 4217, QLD, AU

Phone: (07) 5665 4450

State: QLD

City: Surfers Paradise

Zip Code: 4217

Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00

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Reviews

I can’t express how amazing this place actually is. It made the next hotel I visited look unappealing despite it being a good hotel.  The staff were lovely, lobby was open space wise,  clean and welcoming and a 24/7 reception desk.  The room was so clean with daily housekeeping, TV and amazing window views with a balcony and chairs overlooking the beach.  The pool and spa was just phenomenal. I reckon I spent more time in the pool than the hotel room. Love that it’s a freshwater pool and not chlorine/salt.  While the QR codes to order drinks from the bar at the pool chairs didn’t work at the time, it wasn’t that far to walk and was totally worth it. I had the fruit tingle. The cafe/restaurant was also good.  Location in terms of public transport and shops was good.  As I said before, I can’t recommend this place enough!

Location, staff and facilities were all amazing. Felt very secure with key cards and safes in the rooms. Staff were very accomodating when we were confused on some of the amenities. Happy hour between 4-6pm was a nice touch and the pool with working spa. Only downside were the smallish rooms, which could have been cleaner, but nothing extremely unsanitary. Cleanliness to be expected when towels and sheets are white.

Don’t even deserve a star. Booked this hotel couple of weeks ago in highest price for ocean view and after reaching there was much of city view got scammed already. Also, it was a studio room and cutlery’s and cooking pots were not cleaned. Informed the reception about this and was told to ‘wash by yourself’. This is what we paid for $$$ and in return we got this type of service.

Great location and close to main Surfers area. Assistant Manager, Zac was a great help to us and helped resolved a few speed bumps we faced almost immediately.  Can’t fault the pool, spa, gym and sauna. Has everything you need and is good value for a 4-star hotel. Rooms are decently sized and clean. Would recommend to families.

Stayed at the Mantra Legends for 1 week in a standard suit with buffet breakfast. The hotel is not bad but it’s not great. The location is perfect, fantastic customer service and pool was nice.  Breakfast was average, not worth paying an extra $30. The rooms were outdated, beds uncomfortable, a sheet and thin blanket with no quilt, thin pillows. I love when hotels do a deep thorough clean of the rooms but this room had slight stains due to being outdated.  I won’t be returning or likely to recommend to anyone. There are so many fantastic hotels in surfers paradise to choose from instead. If Mantra want to be a competitive hotel then the rooms need to be deep cleaned and spruced up. As I said, not bad but not great.

Great place, very clean, very comfortable and lovely views. The staff were so helpful in every way, even on rainy night could still see the beach and city. Great position too across from indoor skydiving just close to everything definitely stay again thank you

Reception staff were friendly and it was a decent hotel. Good location. It didn’t seem like a 4 star hotel though. A bit expensive as it is quite old inside the room. The carpet did have a strange smell and the blanket had a stain on it. Just needs an upgrade so it’s more modern in the room. The carpet really needs to be changed or steam cleaned.

Place was decent. Has a pool with bar table service, small gym, sauna and steam room. We booked a Deluxe Studio Room, which on their website, is advertised in a way that is representative of the last 3 photos attached. What they gave us is captured in the first 3 photos attached. What they gave us is representative of the way they advertise their basic Studio Room. We went to the concierge to discuss and the assistant tried to convince us that the room we were given was the Deluxe, and the discriminator was that it had supposedly been renovated with "dark wood" instead of the usual wooden colour see photos - he clearly was lying to us. He also stated that the photos online were for reference only, but on their website, there's no words to that effect. In essence, they gave us the cheaper room smaller balcony, basic layout, less of a spacious feel instead of the Deluxe. To be fair, they then moved us at our request to a room that was in line with what's advertised and offered a full refund as an alternative, but we had to argue for it. I'll be back, but will be sure that they won't put us in the basic room again.

Fantastic hotel located in the heart of Surfers Paradise. The room was very clean and comfortable and had a balcony with a lovely ocean view. The staff were all incredibly friendly and helpful, and the pool was nice and big and clean. The additional little touches as an Accor Silver member such as a late check out and drink vouchers, were also lovely. The hotel is a block away from the beach, and close to heaps of great restaurants. It is also close to two light rail stations for access to other places such as Pacific Fair. Overall a fantastic stay here, and would definitely stay here again.

[DO NOT BOOK THIS HOTEL] We booked through their hotel directly to be able to make use of the 10% discount that was available to us since we participated in a Property Development Summit held at the hotel from 24-25 September. We were told "Don't worry, the discount will be applied at the reception". We called 2 weeks ahead of arrival to ensure there would be parking for us since we were driving from Sydney and did not want to have to look for parking when we arrive. We were told by the competent people on the phone that "there is always parking for guests at the hotel".  The reception was unable to give us the discount for reasons that defy logic. In fact, the Asian guy that served us was downright rude. Parking was also not available because it was already fully booked when we arrived. Perfect! We complained to the hotel reception manager and she ensured us that it will be investigated and at least the discount applied. Today we received our business tax invoice over the full amount. We spend a lot of time in hotels on our trips, but never ever again in any of the Mantra Hotels. They do not value their guest's time and efforts.

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