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Mac Centre Norwood

  1. Norwood
  2. South Australia Electronics Store

Reviews, get directions and contact details for Mac Centre Norwood

Mac Centre Norwood

About

Premium Apple Service Provider

Story

We can repair all current and recent Apple Hardware, both In Warranty and once the warranty has expired.

We also offer hardware upgrades, software upgrades, repairs, installation and re-installation (both Operating System and Application Software).

Because we are also the service arm of Mac Centre Norwood, we do a daily Norwood run, to pick-up and drop off repairs to the Retail store (Power On Retail). This means we have access to all of the retail items in the store and clients can ask to have them shipped to Hindmarsh, making it easier to both collect service jobs and purchase retail goods.

Address: 5/177-193 The Parade, Norwood SA 5067, Australia
Phone: (08) 8333 0922
ua.moc.norewop@ecivres
State: South Australia
City: Norwood
Zip Code: 5067


Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM

Update Info

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Reviews
We had an amazing experience yesterday with the lovely guys who helped out my 85 year old mum with her phone. They were just incredible with my mum, nothing was too hard, and sorted out her problem and it was just a wonderful experience. Highly recommend this store.
Fantastic prompt repairing service of my Iphone 11 by one of the amazing staff members. He understood my situation, having no back up phone and resolved my phone charging issue quickly without charging me. Thanks a lot.
Exceptional service. Very reasonable price. Technician didn’t stop until serious IPhone problem was resolved. Top care & concern. Totally recommend. Thanks so much.
I visited Mac Centre Norwood yesterday as my new Apple Watch was malfunctioning. Kaden and Mark both helped me - what charming, knowledgeable, professional and patient young men they both are. Unfortunately I had to attend again this morning as the problem had recurred, so my Watch is being sent to Sydney for investigation, repair if possible and I hope, replacement. I have no confidence in my current Watch and believe that it will continue to show the black screen of death, but I have every confidence in Kaden and Mark who are totally assets to this business. I commend and thank them both.
I cant recommend these guys highly enough. They were incredibly patient with my lack of computer knowledge. Very graciously helped and old lady and solved my problem quickly.
Legends here replaced the tips on my AirPods for free! Very unlike apple to do anything for free. Greatly appreciated
Excellent service and felt listened to and in no way rushed. Very considerate of people who are not tech savvy. Very satisfactory service. Highly recommend.
I took my wife’s iPhone 13 pro to Apple Norwood SA. The initial contact was friendly, and seemingly efficient. The issue was that when the phone was on speaker, the person on the other end cannot hear her properly. It is crucial for her, speaker phone to work due to a disability she lives with. Initial diagnostics was done on the day, and we were advised there is “nothing wrong” with her phone. She then insisted that she absolutely needs to be able to make phone calls on speaker phone and the receiver of the call cannot hear her. compared to her old iPhone X. We were advised the phone will be kept there, tested, and this could take “up to 7 days”. This created a challenge as she is essentially cut off from the outside world without her iPhone, due to her disability. After a week I called for an update, and was advised they have been testing the phone “all week” and there is “nothing wrong” with it. I enquired whether they actually called someone on speaker and whether the receiver could hear them? From the answer it was clear that they tested the speaker “ I could hear very well on calls” rather than the microphone. The job description clearly stated that it was a microphone issue, not a speaker issue. The Job description read “I cannot be heard”, not that I “cannot hear”. It seems the customer service rep did not understand the difference due to seemingly bad English abilities?? After another three days, now 10 days without the phone, I ring them again, and I’m told the phone will be ready the next day. Only now her iwatch gave notifications about Apple Pay cards being uninstalled, which makes me think nothing was actually done with the phone until day 10. We finally got given the phone back, everything was uninstalled. The phone would then not connect to the network, and when we finally checked, we realised, the phone was given back to me without its Sim card! We needed to go back to Apple to retrieve the Sim card from them. 10 days without a brand new phone, being told twice there is nothing wrong with my phone, then, being given back an iPhone without my Sim card that has not been backed up properly by Apple, which means she had to reinstall her iwatch as well. Not impressed.
Fabulous support. Very friendly and helpful staff. Products always delivered on time. Technicians do an excellent job. Highly recommend this Mac Centre at Norwood.
Very disappointed today - had battery in iPhone 6 replaced 2 weeks ago. Did not solve problem-phone too old - I knew this could be the problem- was assured warranty would activate if it still was a problem. Happy with that - battery continued to die so bought a new phone from Apple Shop last Sunday Norwood was closed. Visited Norwood today to get refund. I was questioned, waited while others were phoned, was told more phone calls next week and I would be contacted. Do not like my integrity being questioned; do not like staff attitude; concerned they are trying to get out of warranty.
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