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Reviews, get directions and contact details for Launceston Backpackers

Launceston Backpackers
Address: 103 Canning St, Launceston TAS 7250, Australia
Phone: (03) 6334 2327
State: Tasmania
City: Launceston
Zip Code: 7250


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM


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Reviews
It was ok. Rooms and sheets were clean, was easy to check in and out and people were chill. Bathrooms and kitchen/common areas a little gross but that's on people not cleaning up after themselves, not the cleaners. If uve stayed at a backpackers before it's ok, it works.
My partner and I have stayed in many hostels over the years, but honestly, this was the worst experience we’ve had. The vibe was off — it felt more like a place where people live long-term rather than a welcoming spot for travelers. The atmosphere wasn’t friendly.nnThe hygiene standards were shockingly low. When we went to make breakfast, the kitchen was in an appalling state — dirty and neglected.nnUnfortunately, I also left my Kindle behind in the room. I contacted someone via email and paid for it to be posted back to me in Sydney. However, I never received it. I was never given a tracking number or any proof that it had been sent. After multiple unanswered emails and failed attempts to call, someone finally picked up and told me that the person who handled the mailing no longer works there, and no tracking information was available. I honestly doubt it was ever posted.nnOverall, I would never stay at this hostel again or recommend it to anyone. It was a truly disappointing and unpleasant experience.
We stayed here for two days and it was an absolutely terrible experience. The facilities were in a shocking state of disrepair — there was no storage, no dustbin, and barely any functioning fixtures. The bathroom was particularly horrendous: knobs were broken, and even when hot water was available, it would randomly switch to freezing cold or scalding hot mid-shower. Halfway through washing our hair, the water completely cut out. We had to step out, soaking wet, to ask the manager what was going on. Instead of apologising or addressing the issue, he flat-out denied anything was wrong, gaslit us, and aggressively blamed us for the water issue.nnThe manager’s behaviour was creepy, unprofessional, and deeply unsettling. His attitude made us feel unsafe and extremely uncomfortable throughout our stay.nnThe kitchen and common areas were filthy — so disgusting that we avoided them entirely. The tap water tasted awful, and shortly after drinking it, I ended up sick with an infection. It’s incredibly disappointing because the location had potential, but the lack of hygiene, basic amenities, and the disturbing conduct of the staff made this a dreadful experience. I strongly advise against staying here.
I called ahead that our flight got delayed and we will arrive after reception hours. Talked to the front desk and was assured that later that day I will receive an email with pin number and instructions how to get inside. No email was send. Then arrived at the hostel after 11pm. Have to call number for emergency. Staff arrived and told us that he can see our booking and confirmation but unfortunately there is someone else staying in our room and they have no room available and he doesn’t know what to do. After a while he find us a room totally downgraded what I paid for. We had to make our beds and the room just wasn’t ready for arrival. I paid for double room with private bathroom! And after traveling all day you just want to go sleep and not to deal with this situation and make your own bed. Even the staff told us that we should get some refund and expect a call from the manager in the morning. Nothing happened. I’m trying to contact them since then but no phone call is getting through and every time I leave voicemail with my phone number no one reaches out to me.
Great position, easy walk into town. Beds were creaky, had to sleep on the floor. Showers were poor. Service is provided by other backpackers typically. Was a while ago now so my review isn’t current current.
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