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Reviews, get directions and contact details for Leisure Inn Penny Royal

Leisure Inn Penny Royal
Address: 147 Paterson St, Launceston TAS 7250, Australia
Phone: (03) 6335 6600
State: Tasmania
City: Launceston
Zip Code: 7250


Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 10:00 PM
Sunday: 7:00 AM – 10:00 PM


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Reviews
Spacious and clean rooms, however the walls are very thin; we could hear all from the surrounding rooms. Great access options for those with prams or large bags. Heaps of on-site parking. Quick walk to city centre.
We stayed at Leisure Inn Penny Royal Accommodation in Launceston for a night during our family holiday and overall had a pleasant experience. However, there was a bit of confusion initially due to the property having two different venues located within 300 meters of each other. It wasn’t clearly mentioned during the booking process, which led us to the wrong location at first.nnThat said, the staff handled the situation with great professionalism, especially Ojaswi, who was incredibly helpful and courteous while assisting us in switching our accommodation to the correct venue next to Penny Royal Adventures. We really appreciated the smooth handling of what could have been a stressful situation even though we were asked to pay some extra booking fee.nnThe location was perfect — right in the heart of the city with easy access to local attractions. The rooms were clean, cozy, and well-maintained, offering a comfortable stay. The historic charm of the building added a unique touch, and the surroundings were peaceful and scenic.nnWe’d definitely recommend this place for families, and just suggest that the booking platforms highlight the dual-location setup more clearly to avoid confusion for future guests.
On arrival at 1:45pm we were told our room wasn’t ready which is fine so went next door for a drink and then two minutes later had a call to say our room was ready. Arrived to find our room had not been cleaned properly with the toilet dirty not flushed or cleaned there was hair in bathroom and on lounge floor it was disgusting. Called to advise nothing was done, our feedback was not taken seriously and no follow up. Really disappointed with the service and care of this property. We love the location but doubt very much we will stay again.
Everything was really good except the shower curtain.nI don't do shower curtains and I can only hope that hotels nowadays use washable ones. Would be great if they would then communicate so to the guest with a simple note stating that the curtains is washed at every new guest.
A bit dated the room but that is expected. Great customer service, the lady stayed back after she had closed to give us a room. 10/10 appreciate your help
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