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Reviews, get directions and contact details for KOOKAÏ Head Office

KOOKAÏ Head Office
"KOOKAÏ is an Australian owned women’s fashion label, defined by an essence of femininity, confidence, allure and independent style. The KOOKAÏ collection is designed exclusively out of our Melbourne and Paris studios through a creative, symbiotic process – whereby we are forever inspired by the KOOKAÏ woman and, in turn, create pieces through which to continually inspire her.KOOKAÏ was founded in Paris in 1983 with a vision to offer fashionable, high quality pieces at accessible prices. Today, despite over three decades of evolution, KOOKAÏ remains true to its origins in providing a collection infused with Parisian chic, and an opportunity for women to embrace their individuality and the power of expression through their wardrobe."
Address: 8-14 Hall St, Hawthorn East VIC 3123, Australia
Phone: (03) 9804 7906
State: Victoria
City: Hawthorn East
Zip Code: 3123



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Reviews
Called a shop local to my partners work to see if a) they had what I thought may be my size in stock and b) if he picked it up and it didn't fit if I could get a refund. They put it aside for him to collect and advised me that I could get a refund or exchange it for another size or product in the store. I said that I've tried a size smaller on so if this didn't fit I'd be after a refund. Fast forward - item doesn't fit ( I'm to the centimetre an hourglass) and yet the hips fit and the bust and shoulders were massive. He went to return only for the woman to say I was lying and refused anything but a gift card. I purposely called to make sure this was possible for a refund or I WOULDN'T have gotten my partner to pick it up; I would have waited 2 days and gone to the store to try it in. I got called a liar to my partner. I don't want a gift card because clearly your sizing and service is bizarre to say the least. I just want my funds back. I will NEVER shop from Kookai and I will be sure to tell every single woman I know to not shop here. Poor sizing. Poor service and absolute robbery.
8 years ago (17-12-2017)
It was absolutely ridiculous. They have bad advertisement!! My friend and I travelled 1 and a half hours to get there and they were closed and it doesn't even say the days and hours they're opened on the website.
8 years ago (27-08-2017)
Bought a Neclace in a store today and was dissapointed to find their store was out of small paper carry bags. The Neclace was a gift so thought it would look nice handed over in a proper bag. Made a call to the HO and asked if they could find one for me and by the end of the day I had received a call and told one would be express posted to me - Very happy with their Service !
8 years ago (26-07-2017)
Please get Afterpay in New Zealand!
7 years ago (24-04-2018)
Nice place good service
8 years ago (23-01-2018)
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